{"id":16754,"date":"2020-08-18T02:57:17","date_gmt":"2020-08-18T02:57:17","guid":{"rendered":"https:\/\/www.testpreptraining.com\/tutorial\/?page_id=16754"},"modified":"2020-08-18T03:04:22","modified_gmt":"2020-08-18T03:04:22","slug":"checking-microsoft-365-health","status":"publish","type":"page","link":"https:\/\/www.testpreptraining.ai\/tutorial\/checking-microsoft-365-health\/","title":{"rendered":"Checking Microsoft 365 health"},"content":{"rendered":"\n

You can view the health of your Microsoft services, including Office on the web, Yammer, Microsoft Dynamics CRM, and mobile device management cloud services, on the\u00a0Service health<\/strong>\u00a0page in the\u00a0Microsoft 365 admin center. If you are experiencing problems with a cloud service, you can check the service health to determine whether this is a known issue with a resolution in progress before you call support or spend time troubleshooting.<\/p>\n\n\n\n

If you are unable to sign in to the service portal, you can use the\u00a0service status page\u00a0to check for known issues preventing you from logging into your tenant.<\/p>\n\n\n\n

How to check service health<\/strong><\/h3>\n\n\n\n

Go to the Microsoft 365 admin center at\u00a0https:\/\/admin.microsoft.com, and sign in with an admin account.\u00a0NotePeople who are assigned the global admin or service administrator role can view service health. To allow Exchange, SharePoint, and Skype for Business admins to view service health, they must also be assigned the Service admin role. <\/p>\n\n\n\n

If you are not using the new admin center, on the\u00a0Home<\/strong>\u00a0page, select the\u00a0Try the new admin center<\/strong>\u00a0toggle in the upper-right corner.<\/p>\n\n\n\n

To view service health, in the admin center, go to\u00a0Health<\/strong>\u00a0>\u00a0Service health<\/strong>, or select the\u00a0Service health<\/strong>\u00a0card on the\u00a0Home dashboard<\/strong>. The dashboard card indicates whether there is an active service issue and links to the detailed\u00a0Service health<\/strong>\u00a0page.<\/p>\n\n\n\n

On the\u00a0Service health<\/strong>\u00a0page, the health state of each cloud service is shown in a table format.<\/p>\n\n\n\n

\"View
Image Source – Microsft <\/figcaption><\/figure><\/div>\n\n\n\n

Further Steps <\/strong><\/h3>\n\n\n\n

The\u00a0All services<\/strong>\u00a0tab (the default view) shows all services and their current health state. An icon and the\u00a0Status<\/strong>\u00a0column indicate the state of each service.<\/p>\n\n\n\n

To filter your view to services currently experiencing an incident, select the Incidents<\/strong> tab at the top of the page. Selecting the Advisories<\/strong> tab will show only services that currently have an advisory posted.<\/p>\n\n\n\n

The History<\/strong> tab shows the history of incidents and advisories that have been resolved.<\/p>\n\n\n\n

If you’re experiencing an issue with a Microsoft 365 service and you don\u2019t see it listed on the\u00a0Service health<\/strong>\u00a0page, tell us about it by selecting\u00a0Report an issue<\/strong>, and completing the short form. We\u2019ll look at related data and reports from other organizations to see how widespread the issue is, and if it originated with our service. If it did, we\u2019ll add it as a new incident or advisory on the\u00a0page, where you can track its resolution. If you don\u2019t see it appear on the list within about 30 minutes, consider contacting support to resolve the issue.<\/p>\n\n\n\n

To sign up for email notifications of new incidents that affect your tenant and status changes for an active incident, select Preferences<\/strong>, click Send me service heath notifications in email<\/strong>, and then specify:<\/p>\n\n\n\n