{"id":23462,"date":"2020-10-06T18:56:08","date_gmt":"2020-10-06T18:56:08","guid":{"rendered":"https:\/\/www.testpreptraining.com\/tutorial\/?page_id=23462"},"modified":"2024-05-13T07:35:41","modified_gmt":"2024-05-13T07:35:41","slug":"exam-mb-210-microsoft-dynamics-365-sales","status":"publish","type":"page","link":"https:\/\/www.testpreptraining.ai\/tutorial\/exam-mb-210-microsoft-dynamics-365-sales\/","title":{"rendered":"Exam MB-210: Microsoft Dynamics 365 Sales"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Exam-MB-210_-Microsoft-Dynamics-365-Sales-1.png\" alt=\"Exam MB-210: Microsoft Dynamics 365 Sales\" class=\"wp-image-23464\"\/><\/figure>\n<\/div>\n\n\n<p>The <a href=\"https:\/\/www.testpreptraining.ai\/microsoft-dynamics-365-for-sales-mb-210-certification-exam\" target=\"_blank\" rel=\"noreferrer noopener\">Exam MB-210: Microsoft Dynamics 365 Sales<\/a> is a key to become Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate. The Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics.<\/p>\n\n\n\n<p>Candidates who apply for the Exam MB-210 are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the company. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the lead to cash journey.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Target Audience&nbsp;<\/strong><\/h5>\n\n\n\n<p>Candidates for the exam MB-210 microsoft dynamics 365 for sales are Dynamics 365 Functional Consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.<\/p>\n\n\n\n<p>Candidates must have the strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Learning Path&nbsp;<\/strong><\/h4>\n\n\n\n<p>As you know the Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics. So, there are two exams for gaining this certification. One is Exam MB-210 and the other one is Exam MB-200.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"628\" height=\"208\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/6.10.png\" alt=\"\" class=\"wp-image-23465\" style=\"width:688px;height:228px\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Exam Details&nbsp;<\/strong><\/h3>\n\n\n\n<p>Explaining the format of <a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/certifications\/exams\/mb-210?tab=tab-learning-paths\" target=\"_blank\" rel=\"noreferrer noopener\">Exam MB-210: Microsoft Dynamics 365 Sales<\/a> is the most important step. The exam includes a 40-60 number of questions. The mb-210 exam questions will appear in the form of multiple-choice. The candidate will get 120 minutes to complete the exam, in total, they get 120 minutes. The exam is available in English only. The candidate has to pay $165 USD as the examination fee.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Oracle-1Z0-1067-20-Exam-Details-1.png\" alt=\"Exam MB-210: Microsoft Dynamics 365 Sales exam details \" class=\"wp-image-23466\"\/><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Scheduling the Exam<\/strong><\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Pearson VUE<\/strong> <img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/Diy0qsn-HBM_BCZAHio_MzK2RICwKEtFOuDvkoEDMmEj0dshm8g_5DQNMN-zHonjxcrYsswPaFXfc-8jAg4OE_9V8zdnZ4GDtRPaO130sgQg7VyjZXn1l3iW-tMY7X79rEDqmMuC\" style=\"width: 150px;\"><\/h5>\n\n\n\n<p>In order to appear in the Microsoft MB-210 exam, the candidate has to schedule the exam and make themselves register with Microsoft. The candidate can schedule their exam with the Pearson VUE.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Certiport&nbsp; <\/strong><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"34\" class=\"wp-image-23467\" style=\"width: 150px;\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/certiport.png\" alt=\"\"><\/h5>\n\n\n\n<p>The candidate also schedules the Exam 98-368: Mobility and Device Fundamentals with Certiport. <a href=\"https:\/\/www.certiport.com\/locator\" target=\"_blank\" rel=\"noreferrer noopener\">CLICK HERE FOR SCHEDULING!<\/a><\/p>\n\n\n\n<p>Now, we have acquired all the information related to Exam MB-210: Microsoft Dynamics 365 Sales. It\u2019s time for you to understand the Course Outline. The Course Outline forms the most crucial aspect of the examination. So, let\u2019s begin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Check out the <a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/mb-210-interview-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\">MB-210 Interview Questions<\/a> to prepare for your interview.<\/strong><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/mb-210-interview-questions\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2021\/06\/MB-210-Interview-Questions.png\" alt=\"MB-210 Interview Questions\" class=\"wp-image-44964\"\/><\/a><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Microsoft Exam MB-210: Microsoft Dynamics 365 Sales Course Outline&nbsp;<\/strong><\/h3>\n\n\n\n<p>As you know, Exam MB-210 includes technical responsibilities such as performing configuration, managing core sales entities, and configuring additional tools and services. etc. So, it is important to go through the whole course outline once and to understand and learn all the objectives. Below is the <a href=\"https:\/\/query.prod.cms.rt.microsoft.com\/cms\/api\/am\/binary\/RE3VUjN\" target=\"_blank\" rel=\"noreferrer noopener\">course outline for Exam MB-210: Microsoft Dynamics 365 Sales.&nbsp;<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Configure Dynamics 365 Sales (35\u201340%)<\/strong><\/h4>\n\n\n\n<p><strong>Configure user interfaces<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure model-driven apps <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/model-driven-apps\/model-driven-app-overview\" target=\"_blank\" rel=\"noreferrer noopener\">What are model-driven apps in Power Apps?<\/a>)<\/li>\n\n\n\n<li>Create and configure forms <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/create-a-form-with-microsoft-forms-4ffb64cc-7d5d-402f-b82e-b1d49418fd9d\" target=\"_blank\" rel=\"noreferrer noopener\">Create a form with Microsoft Forms<\/a>)<\/li>\n\n\n\n<li>Create and configure views <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/model-driven-apps\/create-edit-views-app-designer\" target=\"_blank\" rel=\"noreferrer noopener\">Create and edit public or system views (legacy)<\/a>)<\/li>\n\n\n\n<li>Create email, Excel, and Word templates <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/create-a-template-86a1d089-5ae2-4d53-9042-1191bce57deb\" target=\"_blank\" rel=\"noreferrer noopener\">Create a template<\/a>)<\/li>\n\n\n\n<li>Configure the timeline control <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/model-driven-apps\/set-up-timeline-control\" target=\"_blank\" rel=\"noreferrer noopener\">Set up the timeline control<\/a>)<\/li>\n\n\n\n<li>Describe Microsoft Dataverse security concepts <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/admin\/wp-security-cds\" target=\"_blank\" rel=\"noreferrer noopener\">Security concepts in Microsoft Dataverse<\/a>)<\/li>\n\n\n\n<li>Configure column mappings on table relationships <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/data-platform\/map-entity-fields\" target=\"_blank\" rel=\"noreferrer noopener\">Map table columns<\/a>)<\/li>\n<\/ul>\n\n\n\n<p><strong>Configure sales settings<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure sales territories and hierarchical sales territories <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/set-up-sales-territories\" target=\"_blank\" rel=\"noreferrer noopener\">Set up sales territories<\/a>)<\/li>\n\n\n\n<li>Configure auto number settings for quotes, orders, and invoices <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/admin\/change-auto-number-prefix-contract-case-article-quote-order-invoice-campaign-category-knowledge-articles\" target=\"_blank\" rel=\"noreferrer noopener\">Change auto-numbering prefixes<\/a>)<\/li>\n\n\n\n<li>Configure currencies and fiscal years <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/customerengagement\/on-premises\/admin\/work-fiscal-year-settings?view=op-9-1\" target=\"_blank\" rel=\"noreferrer noopener\">Set fiscal year settings<\/a>)<\/li>\n\n\n\n<li>Describe sales security roles <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/customerengagement\/on-premises\/admin\/security-roles-privileges?view=op-9-1\" target=\"_blank\" rel=\"noreferrer noopener\">Security roles and privileges<\/a>)<\/li>\n\n\n\n<li>Manage sales literature <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-sales-literature\" target=\"_blank\" rel=\"noreferrer noopener\">Manage sales literature<\/a>)<\/li>\n\n\n\n<li>Configure hierarchy security<\/li>\n\n\n\n<li>Configure and utilize the assistant <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/configure-assistant\" target=\"_blank\" rel=\"noreferrer noopener\">Configure the assistant<\/a>)<\/li>\n\n\n\n<li>Configure the business card scanner control <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/customize-business-card-scan-control\" target=\"_blank\" rel=\"noreferrer noopener\">Customize the business card scanner control<\/a>)<\/li>\n\n\n\n<li>Enable the Kanban control<\/li>\n\n\n\n<li>Describe goal management<\/li>\n<\/ul>\n\n\n\n<p><strong>Configure processes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure duplicate detection rules <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/admin\/set-up-duplicate-detection-rules-keep-data-clean\" target=\"_blank\" rel=\"noreferrer noopener\">Set up duplicate detection rules to keep your data clean<\/a>)<\/li>\n\n\n\n<li>Configure sales business process flows <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-automate\/business-process-flows-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Business process flows overview<\/a>)<\/li>\n\n\n\n<li>Import data by using the Data Import wizard and export data to Excel <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/maker\/data-platform\/data-platform-import-export\" target=\"_blank\" rel=\"noreferrer noopener\">Import or export data from Dataverse<\/a>)<\/li>\n<\/ul>\n\n\n\n<p><strong>Configure sales visualizations<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Implement Power BI apps for Sales <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/configure-sales-template-apps\" target=\"_blank\" rel=\"noreferrer noopener\">Configure Power BI template apps to work with Dynamics 365 Sales<\/a>)<\/li>\n\n\n\n<li>Configure sales dashboards <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/dashboards\" target=\"_blank\" rel=\"noreferrer noopener\">Gain insights with dashboards<\/a>)<\/li>\n\n\n\n<li>Describe options for sales reports<\/li>\n\n\n\n<li>Configure the opportunity pipeline view <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/opportunity-pipeline-view-for-admins\" target=\"_blank\" rel=\"noreferrer noopener\">Configure the opportunity pipeline view<\/a>)<\/li>\n<\/ul>\n\n\n\n<p><strong>Configure sales engagement<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure and utilize the Sales accelerator <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/enable-configure-sales-accelerator\" target=\"_blank\" rel=\"noreferrer noopener\">Configure the sales accelerator<\/a>)<\/li>\n\n\n\n<li>Configure the workspace<\/li>\n\n\n\n<li>Create and manage sequences<\/li>\n\n\n\n<li>Create and manage segments <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/customer-insights\/data\/segments\" target=\"_blank\" rel=\"noreferrer noopener\">Create and manage segments<\/a>)<\/li>\n\n\n\n<li>Configure lead and opportunity assignment rules for routing <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/wa-create-and-activate-assignment-rule\" target=\"_blank\" rel=\"noreferrer noopener\">Create and activate assignment rules<\/a>)<\/li>\n\n\n\n<li>Configure the Up Next widget<a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#evaluate-sales-licensing\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Evaluate Sales licensing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compare and contrast Sales Professional and Enterprise configuration<\/li>\n\n\n\n<li>Describe use cases for Team member licensing <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/get-started\/team-members-license\" target=\"_blank\" rel=\"noreferrer noopener\">Dynamics 365 Team Members license<\/a>)<\/li>\n\n\n\n<li>Describe the upgrade pathway from Sales Professional to Enterprise <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/upgrade-sales-professional-sales-enterprise\" target=\"_blank\" rel=\"noreferrer noopener\">Move from Dynamics 365 Sales Professional to Dynamics 365 Sales Enterprise<\/a>)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Manage core sales features (30\u201335%)<\/strong><\/h4>\n\n\n\n<p><strong>Create and manage accounts and contacts<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage accounts<\/li>\n\n\n\n<li>Create and manage contacts <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/accounts-contacts\" target=\"_blank\" rel=\"noreferrer noopener\">Manage your accounts and contacts<\/a>)<\/li>\n\n\n\n<li>Describe use cases for auto capture <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/auto-capture\" target=\"_blank\" rel=\"noreferrer noopener\">Capture customer-related activities with auto capture<\/a>)<\/li>\n\n\n\n<li>Describe use cases for email engagement<\/li>\n\n\n\n<li>Describe relationship intelligence <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/ri-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Relationship intelligence overview<\/a>)<\/li>\n\n\n\n<li>Describe use cases for notes analysis<\/li>\n\n\n\n<li>Describe SMS message engagement with customers <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/sms-intro\" target=\"_blank\" rel=\"noreferrer noopener\">Engage with customers through text messages<\/a>)<\/li>\n<\/ul>\n\n\n\n<p><strong>Create and manage leads and opportunities<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage leads <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/support.microsoft.com\/en-au\/office\/manage-leads-and-sales-04468ca2-3252-4d5f-97e3-b131b7b94c5d#:~:text=First%2C%20create%20a%20list%20in,as%20in%20your%20SharePoint%20list.\" target=\"_blank\" rel=\"noreferrer noopener\">Manage leads and sales<\/a>)<\/li>\n\n\n\n<li>Perform lead qualification and disqualification <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamicsax-2012\/appuser-itpro\/qualify-or-disqualify-a-lead\" target=\"_blank\" rel=\"noreferrer noopener\">Qualify or disqualify a lead<\/a>)<\/li>\n\n\n\n<li>Configure lead qualification<\/li>\n\n\n\n<li>Manage opportunities<\/li>\n\n\n\n<li>Track stakeholders, sales team members, and competitors <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/add-stakeholder\" target=\"_blank\" rel=\"noreferrer noopener\">Add stakeholders, sales team, and competitors for the opportunity<\/a>)<\/li>\n\n\n\n<li>Manage product line items on opportunities<\/li>\n\n\n\n<li>Customize the Opportunity Close form <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/customize-opportunity-close-experience\" target=\"_blank\" rel=\"noreferrer noopener\">Customize the Opportunity Close form<\/a>)<\/li>\n\n\n\n<li>Configure and utilize predictive lead and opportunity scoring <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/configure-predictive-opportunity-scoring\" target=\"_blank\" rel=\"noreferrer noopener\">Configure predictive opportunity scoring<\/a>)<\/li>\n\n\n\n<li>Manage the sales pipeline by using the work list<\/li>\n\n\n\n<li>Configure duplicate lead detection <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/enable-duplicate-lead-detection\" target=\"_blank\" rel=\"noreferrer noopener\">Enable duplicate lead detection<\/a>)<\/li>\n<\/ul>\n\n\n\n<p><strong>Create and manage quotes, orders, and invoices<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add quotes to opportunities <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-edit-quote-sales\" target=\"_blank\" rel=\"noreferrer noopener\">Create or edit quotes<\/a>)<\/li>\n\n\n\n<li>Edit quotes in various stages<\/li>\n\n\n\n<li>Send quotes and invoices to customers <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/sales-transactions\" target=\"_blank\" rel=\"noreferrer noopener\">Manage quote, order, and invoice<\/a>)<\/li>\n\n\n\n<li>Convert quotes to orders<\/li>\n\n\n\n<li>Manage orders and invoices<a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#create-and-manage-the-product-catalog\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Create and manage the product catalog<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage products, product bundles, and product families <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-product-family\" target=\"_blank\" rel=\"noreferrer noopener\">Set up product families<\/a>)<\/li>\n\n\n\n<li>Describe the product lifecycle<\/li>\n\n\n\n<li>Create and manage price lists <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/field-service\/create-price-list\" target=\"_blank\" rel=\"noreferrer noopener\">Use price lists<\/a>)<\/li>\n\n\n\n<li>Create and manage unit groups <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-unit-group-add-units-that-group\" target=\"_blank\" rel=\"noreferrer noopener\">Create a unit group and add units to that group<\/a>)<a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#create-and-manage-forecasts\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Create and manage forecasts<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure and utilize forecasts <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/configure-forecast\" target=\"_blank\" rel=\"noreferrer noopener\">Configure forecasts in your organization<\/a>)<\/li>\n\n\n\n<li>Describe the forecast templates<\/li>\n\n\n\n<li>Configure and utilize premium forecasting<a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#manage-in-app-campaigns\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Manage in-app campaigns<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage marketing lists <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-marketing-list-using-app-marketing-sales\" target=\"_blank\" rel=\"noreferrer noopener\">Create a marketing list using in-app marketing<\/a>)<\/li>\n\n\n\n<li>Create quick campaigns <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/create-quick-campaign-using-app-marketing-sales\" target=\"_blank\" rel=\"noreferrer noopener\">Create a quick campaign using in-app marketing<\/a>)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"configure-additional-tools-and-services-2530\"><strong>Configure additional tools and services (25\u201330%)<\/strong><a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#integrate-sales-applications\"><\/a><\/h4>\n\n\n\n<p><strong>Integrate sales applications<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrate with LinkedIn Sales Navigator and Insights <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/linkedin\/install-sales-navigator\" target=\"_blank\" rel=\"noreferrer noopener\">Install and enable LinkedIn Sales Navigator<\/a>)<\/li>\n\n\n\n<li>Describe Dynamics 365 Sales mobile app capabilities<\/li>\n\n\n\n<li>Create push notifications for the Dynamics 365 Sales mobile app <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/sales-mobile\/create-push-notification\" target=\"_blank\" rel=\"noreferrer noopener\">Create custom push notifications<\/a>)<a href=\"https:\/\/learn.microsoft.com\/en-us\/credentials\/certifications\/resources\/study-guides\/mb-210#integrate-with-microsoft-365-services\"><\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Integrate with Microsoft 365 services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure mailboxes <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/exchange\/recipients\/create-user-mailboxes?view=exchserver-2019\" target=\"_blank\" rel=\"noreferrer noopener\">Create user mailboxes in Exchange Server<\/a>)<\/li>\n\n\n\n<li>Describe Server-Side Synchronization <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/admin\/server-side-synchronization\" target=\"_blank\" rel=\"noreferrer noopener\">Server-side synchronization<\/a>)<\/li>\n\n\n\n<li>Configure document management <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/fin-ops-core\/dev-itpro\/organization-administration\/configure-document-management\" target=\"_blank\" rel=\"noreferrer noopener\">Configure document management<\/a>)<\/li>\n\n\n\n<li>Deploy the Dynamics 365 App for Outlook <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/outlook-app\/deploy-dynamics-365-app-for-outlook\" target=\"_blank\" rel=\"noreferrer noopener\">Deploy and install Dynamics 365 App for Outlook<\/a>)<\/li>\n\n\n\n<li>Configure the Dynamics 365 App for Outlook<\/li>\n\n\n\n<li>Configure auto capture and email engagement<\/li>\n\n\n\n<li>Configure SharePoint integration <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-pages\/configure\/manage-sharepoint-documents\" target=\"_blank\" rel=\"noreferrer noopener\">Manage SharePoint documents<\/a>)<\/li>\n\n\n\n<li>Describe Microsoft Teams calling and conversation intelligence <strong>(Microsoft Documentation:<\/strong> <a href=\"https:\/\/learn.microsoft.com\/en-us\/dynamics365\/sales\/digital-selling-microsoft-teams-calls\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Teams calls with conversation intelligence<\/a>)<\/li>\n\n\n\n<li>Describe Microsoft Teams collaboration<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Exam Policies&nbsp;<\/strong><\/h4>\n\n\n\n<p>While preparing for Microsoft Exam MB-210: Microsoft Dynamics 365 Sales, you will be completely responsible for knowing and complying with <a href=\"https:\/\/docs.microsoft.com\/learn\/certifications\/certification-exam-policies\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Certification exam policies<\/a>, together with the specified exam delivery provider\u2019s policies and procedures.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/exam-mb-210-microsoft-dynamics-365-sales-faq\/'\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/FAQ-1.png\" alt=\"Exam MB-210: Microsoft Dynamics 365 Sales FAQ\" class=\"wp-image-23468\"\/><\/a><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading has-text-align-center\"><strong><a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/exam-mb-210-microsoft-dynamics-365-sales-faq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exam MB-210: Microsoft Dynamics 365 Sales FAQ<\/a><\/strong><\/h5>\n\n\n\n<p>Also, you can go through the Exam Retake Policy together with other Microsoft exam available and <a href=\"https:\/\/docs.microsoft.com\/learn\/certifications\/certification-exam-policies\" target=\"_blank\" rel=\"noreferrer noopener\">exam testing procedures<\/a>. The exam policy page provides details of the exam provider\u2019s policies and procedures together with the exam provider\u2019s details. Note, you will have 30 days after taking an exam to challenge your exam score for that exam.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step by Step Preparation Guide<\/strong> <strong>to qualify Exam MB-210<\/strong><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"2000\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Green-Photo-Charity-Infographic-1.png\" alt=\"Exam MB-210: Microsoft Dynamics 365 Sales preparatory guide \" class=\"wp-image-23469\" srcset=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Green-Photo-Charity-Infographic-1.png 800w, https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Green-Photo-Charity-Infographic-1-160x400.png 160w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n\n\n<p>To start the ideal preparation for Exam MB-210: Microsoft Dynamics 365 Sales, the following details a few of the critical steps that you should consider for developing an ideal schedule for your Exam MB-210 preparation. Lets start with your Exam MB-210 Study Guide<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Microsoft Learning Platform&nbsp;<\/strong><\/h4>\n\n\n\n<p>Microsoft offers <a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/\" target=\"_blank\" rel=\"noreferrer noopener\">various learning paths<\/a>, the candidate should visit the official website of Microsoft. The candidate can find every possible information on the official site. For this exam, the candidate will find many learning paths and documentations. Finding the relatable content on the Microsoft website is quite an easy task.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Microsoft Documentation<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Documentations<\/a> are an important learning resource while preparing for Exam MB-210: Microsoft Dynamics 365 Sales. The candidate will find documentation on every topic relating to the particular exam. This step is very valuable in preparing for Microsoft Dynamics 365 Sales Functional Consultants.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/paths\/working-with-dynamics-365-sales\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Working with Dynamics 365 Sales<\/strong><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/paths\/create-use-analytics-reports-power-bi\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Create and use analytics reports with Power BI<\/strong><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/paths\/apply-goal-management-dynamics-365\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Implement goal management in Dynamics 365 Sales and Customer Service<\/strong><\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Instructor-Led Training<\/strong><\/h4>\n\n\n\n<p>The training programs that Microsoft provides itself are available on their website. The instructor-led training is an essential resource in order to prepare for the exam like MB-210. The candidate can find the instructor-led training on the page of the particular exam on the Microsoft website. There are various training courses available prior to one exam. The following is the training program offered by Microsoft.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/certifications\/courses\/mb-210t01\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Course MB-210T01: Microsoft Dynamics 365 Sales<\/strong><\/a><\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Module 1: Sales Overview<\/li>\n\n\n\n<li>Module 2: Working with Opportunities<\/li>\n\n\n\n<li>Module 3: Quotes to Orders<\/li>\n\n\n\n<li>Module 4: Sales Analytics and Insights<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Books and Guides&nbsp;<\/strong><\/h4>\n\n\n\n<p>The next step in the preparatory guide should be books and study guides. The candidate needs to find those books which are enriched with information. Candidates should study some books and guides which will definitely help them to gather knowledge about the particular exam. We at Testprep training recommends the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pass MB-210 Certification Exam (Microsoft Dynamics 365 Sales) On Your First Try by Abhay Sharma&nbsp;<\/li>\n\n\n\n<li>Using Microsoft Dynamics 365 for Finance and Operations: Learn and understand the functionality of Microsoft&#8217;s enterprise solution 1st Edition, Kindle Edition by Andreas Luszczak&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Join a Study Group&nbsp;<\/strong><\/h4>\n\n\n\n<p>For passing the Exam MB-210: Microsoft Dynamics 365 Sales, the candidate needs to get and share knowledge. So, we are suggesting you join some study where you can discuss the concepts with the people who have the same goal. This will lead the candidate throughout their preparation.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Attempt  Practice Test<\/strong><\/h4>\n\n\n\n<p>The most important step is to try your hands on the practice test. <a href=\"https:\/\/www.testpreptraining.ai\/microsoft-dynamics-365-for-sales-mb-210-practice-exam\" target=\"_blank\" rel=\"noreferrer noopener\">Practice tests<\/a> are the one which ensures the candidate about their preparation. There are many practice tests available on the internet nowadays, the candidate can choose whichever they want. The Exam MB-210 Practice Test is very beneficial in preparing for the exam.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.testpreptraining.ai\/microsoft-dynamics-365-for-sales-mb-210-free-practice-test\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"961\" height=\"150\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Try-Free-Practie-Test-for-Exam-MB-210_-Microsoft-Dynamics-365-Sales-1.png\" alt=\"\" class=\"wp-image-23470\" srcset=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Try-Free-Practie-Test-for-Exam-MB-210_-Microsoft-Dynamics-365-Sales-1.png 961w, https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2020\/10\/Try-Free-Practie-Test-for-Exam-MB-210_-Microsoft-Dynamics-365-Sales-1-750x117.png 750w\" sizes=\"auto, (max-width: 961px) 100vw, 961px\" \/><\/a><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Exam MB-210: Microsoft Dynamics 365 Sales is a key to become Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate. The Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics. Candidates who apply for the Exam&#8230;<\/p>\n","protected":false},"author":1,"featured_media":23464,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[5740,1226],"tags":[3046,3044,3047,3045,4],"class_list":["post-23462","page","type-page","status-publish","has-post-thumbnail","hentry","category-it-service-management","category-microsoft","tag-exam-mb-210-microsoft-dynamics-365-sales-course-outline","tag-exam-mb-210-microsoft-dynamics-365-sales-exam-details","tag-exam-mb-210-microsoft-dynamics-365-sales-faq","tag-exam-mb-210-microsoft-dynamics-365-sales-preparatory-guide","tag-m4f"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exam MB-210: Microsoft Dynamics 365 Sales - Testprep Training Tutorials<\/title>\n<meta name=\"description\" content=\"Get ready to boost your learning skills and knowledge. Prepare for Exam MB-210: Microsoft Dynamics 365 Sales Now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.testpreptraining.ai\/tutorial\/exam-mb-210-microsoft-dynamics-365-sales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exam MB-210: Microsoft Dynamics 365 Sales - Testprep Training Tutorials\" \/>\n<meta property=\"og:description\" content=\"Get ready to boost your learning skills and knowledge. 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