{"id":57985,"date":"2022-09-16T10:36:21","date_gmt":"2022-09-16T10:36:21","guid":{"rendered":"https:\/\/www.testpreptraining.com\/tutorial\/?page_id=57985"},"modified":"2024-06-14T05:55:11","modified_gmt":"2024-06-14T05:55:11","slug":"google-professional-workspace-administrator","status":"publish","type":"page","link":"https:\/\/www.testpreptraining.ai\/tutorial\/google-professional-workspace-administrator\/","title":{"rendered":"Google Professional Workspace Administrator"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-750x400.png\" alt=\"Google Professional Workspace Administrator exam guide\" class=\"wp-image-57990\"\/><\/figure>\n<\/div>\n\n\n<p>The Google Professional Workspace Administrator exam has been created for professionals who are in charge of translating corporate goals into actionable configurations, rules, and security procedures pertaining to users, content, and integrations. For workers to collaborate, communicate, and access data in a safe and efficient way, Google Workspace Administrators must also have a full understanding of the architecture of the company.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Target Audience<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT Systems Administrator<\/li>\n\n\n\n<li>Cloud Solutions Engineer<\/li>\n\n\n\n<li>Enterprise Google Workspace Administrator<\/li>\n\n\n\n<li>Systems Engineer<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Recommended experience<\/strong><\/h3>\n\n\n\n<p>3+ years of expertise in the field, including 1+ years of Google Workspace (formerly G Suite) management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exam Overview<\/strong><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-1-750x400.png\" alt=\"Google Professional Workspace Administrator exam overview\" class=\"wp-image-57991\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Exam Registration<\/strong><\/h3>\n\n\n\n<p>a) Attend the online exam from a distant location. Review the <a href=\"https:\/\/www.webassessor.com\/wa.do?page=certInfo&amp;branding=GOOGLECLOUD&amp;tabs=13\" target=\"_blank\" rel=\"noreferrer noopener\">prerequisites <\/a>for the online test.<\/p>\n\n\n\n<p>b) Take the exam at a testing facility with on-site proctoring. Find a testing <a href=\"https:\/\/www.kryteriononline.com\/Locate-Test-Center\" target=\"_blank\" rel=\"noreferrer noopener\">location close to you<\/a>.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>For more information, click on <a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/google-professional-workspace-administrator-faq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Professional Workspace Administrator FAQ.<\/a><\/strong><\/h5>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.testpreptraining.ai\/tutorial\/google-professional-workspace-administrator-faq\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-3.png\" alt=\"Google Professional Workspace Administrator FAQ\" class=\"wp-image-58014\"\/><\/a><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Recertification Policy<\/strong><\/h3>\n\n\n\n<p>To keep their certification status, candidates must recertify. All Google Cloud certificates are valid for two years from the date of certification, unless otherwise specified in the thorough test descriptions. By retaking the exam and receiving a passing score during the eligibility period for recertification, you can become certified again. Starting 60 days before the expiration of your certification, you may try to recertify.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Course Outline for Google Professional Workspace Administrator<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"section-1:-managing-objects\"><strong>Section 1: Managing objects (20%)<\/strong><\/h4>\n\n\n\n<p>1.1 Managing account lifecycles by using provisioning and deprovisioning processes. Considerations include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transferring ownership data to another account <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-transfer-file-ownership-000006588#:~:text=On%20your%20computer%2C%20open%20the,Click%20Transfer%20ownership.\" target=\"_blank\" rel=\"noreferrer noopener\">How to transfer file ownership<\/a>)<\/li>\n\n\n\n<li>Provisioning users based on a process determined by an organization\u2019s policy (for example, where to list accounts) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/resource-manager\/docs\/organization-policy\/org-policy-constraints\" target=\"_blank\" rel=\"noreferrer noopener\">Organization policy constraints<\/a>)<\/li>\n\n\n\n<li>Provisioning and deprovisioning accounts, including:\n<ul class=\"wp-block-list\">\n<li>Creating, reviewing, updating, deleting accounts (CRUD [create, read, update, and delete] operations). <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/application-integration\/docs\/perform-crud-operation-mysql-database\" target=\"_blank\" rel=\"noreferrer noopener\">Perform CRUD operations on a MySQL database<\/a>)<\/li>\n\n\n\n<li>Adding users (for example, individual, bulk, and automated) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/40057?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Add or update multiple users from a CSV file<\/a>)<\/li>\n\n\n\n<li>Offboarding accounts (for example, suspending, deleting, and recovering)<\/li>\n\n\n\n<li>Editing user attributes (for example, renaming, passwords, and aliases) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/looker\/docs\/admin-panel-users-user-attributes\" target=\"_blank\" rel=\"noreferrer noopener\">Admin settings &#8211; User attributes<\/a>)<\/li>\n\n\n\n<li>Creating administrative roles (for example, default roles, and custom roles) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/iam\/docs\/creating-custom-roles\" target=\"_blank\" rel=\"noreferrer noopener\">Create and manage custom roles<\/a>)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Revoking account access outside of a typical organizational policy (for example, security reasons and personnel issues) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/docs\/security\/data-loss-prevention\/revoking-user-access\" target=\"_blank\" rel=\"noreferrer noopener\">Revoke access to a Google Cloud project<\/a>)<\/li>\n\n\n\n<li>Configuring, monitoring, troubleshooting, and updating lifecycle management by using Google Cloud Directory Sync (GCDS) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/106368?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About Google Cloud Directory Sync<\/a>)\n<ul class=\"wp-block-list\">\n<li>Auditing and reviewing GCDS (for example, interpreting log data)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>1.2 Configuring Google Drive. Consideration include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing the lifecycle of shared drives based on user requests and organizational policies (for example, OU [organizational unit] placements)<\/li>\n\n\n\n<li>Configuring shared drive permissions, given specific requirements or scenarios <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7337469?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up shared drives for your organization<\/a>)<\/li>\n\n\n\n<li>Implementing shared drive membership permissions based on organizational policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7337635?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage data policies for specific shared drives<\/a>)<\/li>\n\n\n\n<li>Transferring user data from one user\u2019s drive to another drive <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-transfer-drive-files-from-one-user-to-another-000005872\" target=\"_blank\" rel=\"noreferrer noopener\">How to transfer Drive files from one user to another<\/a>)<\/li>\n\n\n\n<li>Applying security best practices for shared drives based on the business need <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/users\/answer\/13015138?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Best practices and tips for shared drives<\/a>)<\/li>\n<\/ul>\n\n\n\n<p>1.3 Managing calendar and calendar resources. Considerations include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating and managing calendar resources <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/1033925?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Create buildings, features &amp; Calendar resources<\/a>)<\/li>\n\n\n\n<li>Managing and delegating calendar access and resources<\/li>\n\n\n\n<li>Managing the lifecycle of both individual and shared calendars (for example, differentiating between an individual\u2019s calendar and a calendar resource) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/1686462?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">What is a Calendar resource?<\/a>, <a href=\"https:\/\/support.google.com\/a\/answer\/1034381?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Share room and resource calendars<\/a>)<\/li>\n\n\n\n<li>Configuring Google video conference room options (for example, Jamboard, Google Meet) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7304109?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Meet settings (for admins)<\/a>)<\/li>\n\n\n\n<li>Scheduling Google Meet conferences and livestream meetings or events <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/users\/answer\/9799025?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Hold large remote events<\/a>)<\/li>\n\n\n\n<li>Monitoring usage reports and recommending changes <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6000239?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Monitor usage &amp; security with reports<\/a>)<\/li>\n\n\n\n<li>Troubleshooting calendar issues <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6166309?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Known Issues<\/a>)<\/li>\n<\/ul>\n\n\n\n<p>1.4 Configuring and managing Groups for business. Considerations include:<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Configuring memberships and advanced settings, including:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Adding users to groups <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/groups\/answer\/2465464?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Add people to your group<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Implementing current Google Workspace APIs<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Automating tasks by using Apps Script <strong>(Google Documentation:<\/strong>\u00a0 <a href=\"https:\/\/developers.google.com\/apps-script\/quickstart\/automation\" target=\"_blank\" rel=\"noreferrer noopener\">Automation quickstart<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Using a Google group to apply membership permissions for a shared drive<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Creating specific types of Google-native groups (for example, dynamic, security, identity-mapped, and POSIX) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/identity\/docs\/groups\" target=\"_blank\" rel=\"noreferrer noopener\">Groups API overview<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Implementing Google group security access controls to restrict members <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/10607394?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Control access to sensitive data with security groups<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Troubleshooting issues in a Google group (for example, calendar invites not expanding, invites unable to be sent to a group)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"section-2:-configuring-services\"><strong>Section 2: Configuring services (18%)<\/strong><\/h4>\n\n\n\n<p>2.1 Implementing and managing&nbsp;Google Workspace configurations based on corporate policies. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Assigning and configuring permissions to Google Workspace tools by using organizational units (OUs) and Google groups <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/4352075?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">How the organizational structure works<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Modifying OU policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/resource-manager\/docs\/organization-policy\/creating-managing-policies#:~:text=In%20the%20Google%20Cloud%20console%2C%20go%20to%20the%20Organization%20policies%20page.,-Go%20to%20Organization&amp;text=to%20Organization%20policies-,From%20the%20project%20picker%2C%20select%20the%20project%2C%20folder%2C%20or,policy%20constraints%20that%20are%20available.\" target=\"_blank\" rel=\"noreferrer noopener\">Creating and managing organization policies<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Implementing application and security settings according to OU inheritance and override settings in parent OUs<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Delegating granular Identify and Access Management (IAM) administrator roles and permissions to users in a domain <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/security\/products\/iam\" target=\"_blank\" rel=\"noreferrer noopener\">Identity and Access Management (IAM)<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Implementing security configuration options for installing or using Google Cloud Marketplace applications or add-ons <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/security-command-center\/docs\/how-to-configure-security-command-center\" target=\"_blank\" rel=\"noreferrer noopener\">Configure Security Command Center services<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring Drive labels for data organization <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/13127870?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Create Drive labels for your organization<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring a Rapid Release or Scheduled Release for feature releases <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/172177?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Choose when users get new features<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring Google Meet to align with corporate policies and requirements <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7304109?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Meet settings (for admins)<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Creating and configuring security and data region settings <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7630496?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Data regions: Choose a geographic location for your data<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Implementing security integration protocols and addressing questions and objections from users<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Managing content compliance rules <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/advanced-filtering-with-content-compliance-rules-000005950\" target=\"_blank\" rel=\"noreferrer noopener\">Advanced filtering with Content Compliance rules<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Investigating and remediating an issue by using Security Health Analytics check results <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/security-command-center\/docs\/how-to-remediate-security-health-analytics-findings\" target=\"_blank\" rel=\"noreferrer noopener\">Remediating Security Health Analytics findings<\/a>)<\/p>\n\n\n\n<p>2.2 Configuring Gmail. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring basic mail routing scenarios for split delivery <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/set-up-split-delivery-with-google-workspace-first-000007107\" target=\"_blank\" rel=\"noreferrer noopener\">Set up Split Delivery with Google Workspace first<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring a mail host <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/2614757?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Add mail servers for Gmail email routing<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring end-user access to Gmail by using Google Workspace Sync for Microsoft Outlook (GWSMO) or email client (for example, POP, IMAP, Thunderbird, Outlook) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9003945?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up Gmail with a third-party email client<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring POP and IMAP access to align with corporate policies and requirements <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/105694?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Turn POP &amp; IMAP on or off for users<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring administrator access for mail forwarding by using advanced Gmail settings (for example, compliance rules, default routing, APIs) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6297084?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Add Gmail Routing settings<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Managing and understanding all available spam controls (for example, allowlist, denylist, inbound gateway, and IP allowlist) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/60752?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Allowlists, denylists, and approved senders<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Enabling email delegation for an OU <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/11946994?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Delegate a user\u2019s email address<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Managing Gmail archives <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9048836?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Archive former employee accounts<\/a>)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"section-3:-troubleshooting\"><strong>Section 3: Troubleshooting (24%)<\/strong><\/h4>\n\n\n\n<p>3.1 Troubleshooting mail delivery problems reported by users. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Determining whether user behavior or a broader issue (for example, rules, or Cloud Data Loss Prevention [DLP]) is causing an error <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9646351?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Use Workspace DLP to prevent data loss<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Determining whether an issue is an expected behavior (for example, a missing attachment, or an attachment filter issue) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/2364580?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up rules for basic email content filtering<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Auditing and reviewing mail flow structure and end-user actions to determine the root cause of delivery issues <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9725452?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About the audit and investigation tool<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Analyzing message headers or email audit logs by using Google Workspace tools or security investigation tools <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7575955?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About the security investigation tool<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Recommending and\/or implementing an appropriate course of action related to mail delivery issues (for example, implementing mail policy changes) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/81126?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Email sender guidelines<\/a>)<\/p>\n\n\n\n<p>3.2 Troubleshooting and collecting logs and reports needed to engage with the support team. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Documenting steps taken by end user to reproduce an issue <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9381067?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Approvals<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Collecting appropriate log file types <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/4579696?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Drive log events<\/a>, <a href=\"https:\/\/cloud.google.com\/chronicle\/docs\/ingestion\/default-parsers\/collect-workspace-logs\" target=\"_blank\" rel=\"noreferrer noopener\">Collect Google Workspace logs<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Searching for known issues and application status <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6166309?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Known Issues<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Generating HAR files<\/p>\n\n\n\n<p>3.3 Identifying, classifying, troubleshooting, and mitigating basic email attacks. Considerations Include:<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Configuring:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Blocked senders <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-block-or-mark-suspicious-email-as-spam-000005311\" target=\"_blank\" rel=\"noreferrer noopener\">How to block or mark suspicious email as spam<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Email allowlist <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-add-an-ip-address-to-allowlist-000009301\" target=\"_blank\" rel=\"noreferrer noopener\">How to add an IP address to allowlist<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Objectionable content <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/1346936?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Control message delivery based on message content<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Phishing settings <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9157861?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Advanced phishing and malware protection<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Spam settings  <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-customize-spam-settings-on-google-workspace-000007828\" target=\"_blank\" rel=\"noreferrer noopener\">How to customize spam settings on Google Workspace<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Gmail safety settings<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Administrator quarantine <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6104172?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up email quarantine<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Attachment compliance<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Secure transport compliance <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/2520500?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Send email over a secure TLS connection<\/a>)<\/p>\n\n\n\n<p>\u00a0\u00a0 \u00a0 \u25cf \u00a0Implementing Sender Policy Framework (SPF); Domain-based Message Authentication, Reporting, and Conformance (DMARC); Mail Transfer Agent Strict Transport Security (MTA-STS); and DomainKeys Identified Mail (DKIM) to secure email transmission <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/2466580?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Help prevent spoofing and spam with DMARC<\/a>, <a href=\"https:\/\/support.google.com\/a\/answer\/9261504?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About MTA-STS and TLS reporting<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating whether custom configurations are responsible for any issues or vulnerability (for example, email allowlist and IP addresses) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/60752?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Allowlists, denylists, and approved senders<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating the scope of email attacks by using available Google Workspace email tools <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7581662?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Investigate reports of malicious emails<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Analyzing message contents for common attack patterns (for example, name, domain, and brand spoofing) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7675336?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Spoofing report<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Mitigating successful attacks and preventing future attacks by using Google Workspace email tools (for example, identifying the issue and responding)<\/p>\n\n\n\n<p>3.4 Troubleshooting Google Workspace access and performance issues. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Identifying why a user is having an issue when they access a single Google application (for example, Drive) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7337638?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot shared drives for your users<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Identifying the root cause of a performance issue when accessing a Google Workspace application (for example, a known issue, an outage, a network, or a device) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6166309?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Known Issues<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Analyzing, evaluating, and modifying settings to ensure delivery of critical emails (for example, specific IP ranges, X-headers)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting authentication issues that users reported <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/10710447?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot login challenges, 2-Step Verification, &amp; sign-in issues<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Troubleshooting issues that users reported when they set up Google Workspace on a mobile device&nbsp;<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting Google Meet video call issues from the administrator console <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/unable-to-start-google-meet-sessions-000008687\" target=\"_blank\" rel=\"noreferrer noopener\">Unable to start Google Meet sessions<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting Google Meet device issues by using the administrator console <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7304109?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage Meet settings (for admins)<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting network configuration issues to ensure high-quality meetings by using Google Meet <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/1279090?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Prepare your network for Meet meetings &amp; live streams<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting Jamboards <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9338466?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot Jamboard device<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Troubleshooting access to Google Workspace services (for example, Gmail and Drive) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7337638?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot shared drives for your users<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Troubleshooting data visibility issues by enabling\/disabling licenses or services<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating access issues in applications for OUs <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7575955?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About the security investigation tool<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Interpreting and responding to alerts in the Alert Center API <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/developers.google.com\/admin-sdk\/alertcenter\/reference\/rest\" target=\"_blank\" rel=\"noreferrer noopener\">Google Workspace Alert Center API<\/a>)<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"section-4:-data-access-and-authentication\"><strong>Section 4: Data access and authentication (24%)<\/strong><\/h4>\n\n\n\n<p>4.1 Configuring policies for all devices (for example, mobile device, desktop, Chrome OS, Google Meet Hardware, Jamboard, Google Voice, and browser). Considerations include:<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Configuring:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Chrome user and browser policy settings <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-activate-user-level-policies-for-chrome-000007524\" target=\"_blank\" rel=\"noreferrer noopener\">How to activate user-level policies for Chrome<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb\u00a0 ChromeOS device policy settings (for example, Enterprise) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/knowledge.workspace.google.com\/kb\/how-to-set-policies-for-chromeos-devices-000003971\" target=\"_blank\" rel=\"noreferrer noopener\">How to set policies for ChromeOS devices<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Windows 10 login and device policies (for example, Google Credential Provider for Windows (GCPW)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Managed Chrome browsers (for example, Chrome Browser Cloud Management) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/chrome\/a\/answer\/9116814?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Chrome Browser Cloud Management<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Basic device management <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7400753?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up basic mobile device management<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Basic and advanced device management for Android and iOS <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7396025?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up advanced mobile management<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Company-owned device management for Android and iOS <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9904735?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up company-owned iOS device management<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Context-aware access policies  <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/12645308?hl=en#:~:text=Using%20Context%2DAware%20Access%2C%20you,security%20status%2C%20and%20IP%20address.\" target=\"_blank\" rel=\"noreferrer noopener\">About Context-Aware Access<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Personal device settings for Android and iOS (for example, password, advanced, device approvals, application management, and insights) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6328708?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Apply settings for Android mobile devices<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Enabling Endpoint Verification security by using BeyondCorp <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/endpoint-verification\/docs\/overview\" target=\"_blank\" rel=\"noreferrer noopener\">Endpoint Verification overview<\/a>)<\/p>\n\n\n\n<p>4.2 Configuring and implementing&nbsp;Gmail DLP and sharing access control lists (ACLs) based on governance policies. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Identifying areas of improvement for secure collaboration based on data exfiltration reports <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7587183?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Security checklist for medium and large businesses (100+ users)<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Scanning emails by using Gmail DLP <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6280516?hl=en#:~:text=Gmail%20data%20loss%20prevention%20(DLP,Social%20Security%2C%20or%20passport%20numbers.\" target=\"_blank\" rel=\"noreferrer noopener\">Scan your email traffic using DLP rules<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Implementing Gmail DLP policies to prevent the over-sharing of sensitive data<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring and implementing Gmail DLP options for data classification <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9646351?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Use Workspace DLP to prevent data loss<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring and implementing data classification settings on Drive <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/12676216?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Label Google Drive files automatically using AI classification<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Implementing context-aware access policies based on data governance policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9275380?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Protect your business with Context-Aware Access<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring settings to limit external sharing on Drive based on organizational policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/60781?hl=en#:~:text=Drive%20and%20Docs.,Click%20Sharing%20settings%20%3E%20Sharing%20options.&amp;text=To%20turn%20on%20external%20sharing,in%20third%2Dparty%20storage%20systems.\" target=\"_blank\" rel=\"noreferrer noopener\">Manage external sharing for your organization<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring settings to limit email delivery based on organizational policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/2640542?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Restrict email messages to authorized addresses or domains only<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring and implementing client-side encryption services for Drive <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/10745596?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Turn client-side encryption on or off<\/a>)<\/p>\n\n\n\n<p>4.3 Managing third-party applications. Considerations include:&nbsp;<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Implementing automatic releases of a browser extension to OUs within the domain <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/chrome\/a\/answer\/6306504?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Automatically install apps and extensions<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Implementing security configuration options for installing or using Google Cloud Marketplace applications or add-ons<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Reviewing and authorizing user requests for a new Google Workspace Marketplace application, Google Play, or a Chrome extension <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/developers.google.com\/workspace\/marketplace\/about-app-review\" target=\"_blank\" rel=\"noreferrer noopener\">App review process and requirements for the Google Workspace Marketplace<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Pushing an application to a user\u2019s phone by using Google\u2019s mobile device management (MDM)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Configuring Google as a Security Assertion Markup Language (SAML) provider for a third-party application <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6087519?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up your own custom SAML app<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Deploying password-vaulted apps <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9178891?hl=en#:~:text=Add%20apps%20from%20the%20app,in%20%40gmail.com).&amp;text=to%20Menu%20Apps-,Password%20vaulted,Click%20ADD%20APP.\" target=\"_blank\" rel=\"noreferrer noopener\">Add apps to the password vaulted apps service<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Deploying and restricting Google Workspace Marketplace and Google Play Store applications <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/172931?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set whether users can install Marketplace apps<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Granting API access to applications <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/cloud.google.com\/endpoints\/docs\/openapi\/control-api-access\" target=\"_blank\" rel=\"noreferrer noopener\">Granting and revoking access to the API<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Integrating third-party user provisions <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9763244?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up third-party partner integrations<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Integrating third-party marketplace applications to specific OUs in Google Workspace <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/10010706?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Integrate 3rd-party apps with Google Workspace<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Managing access to additional Google services (for example, AdSense and YouTube) for a specific set of users<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Revoking third-party author access<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Removing connected applications and sites <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/developers.google.com\/apps-script\/guides\/services\/authorization#:~:text=Revoking%20access%20rights,-To%20revoke%20a&amp;text=Next%2C%20click%20My%20Account%2C%20then,OK%20in%20the%20resulting%20dialog.\" target=\"_blank\" rel=\"noreferrer noopener\">Authorization for Google Services<\/a>)<\/p>\n\n\n\n<p>4.4 Configuring user authentication. Considerations include:<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Configuring:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a02-step Verification for the administrator and high-risk accounts (for example, requiring a physical key or not allowing SMS) <strong>(Google Documentation:<\/strong>  <a href=\"https:\/\/support.google.com\/a\/answer\/9176657?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Deploy 2-Step Verification<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a02-step Verification for low-risk and standard accounts (for example, Google Authenticator) <strong>(Google Documentation:<\/strong>\u00a0<a href=\"https:\/\/support.google.com\/a\/answer\/175197?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Protect your business with 2-Step Verification<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Google-side connection to third-party single sign-on (SSO) providers<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Google Multi-IdP options for SSO<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Basic SAML SSO configuration for third-party application authentication when Google is the SSO provider <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/12032922?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up SSO for your organization<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Third-party SSO for Google Workspace<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Access control based on the use of the security functionality within API Controls <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/162106?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Control API access with domain-wide delegation<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Google session control based on a company\u2019s legal policies <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/7576830?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set session length for Google services<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Implementing basic user security controls (for example, password length enforcement) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/139399?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Enforce and monitor password requirements for users<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Implementing security aspects of identity management, perimeter security, and data protection<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"section-5:-supporting-business-initiatives\"><strong>Section 5: Supporting business initiatives (14%)<\/strong><\/h4>\n\n\n\n<p>5.1 Using Vault to support legal initiatives. Considerations Include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Configuring retention rules based legal security policies (for example, setting retention rules, placing legal holds, exporting data for additional processing and review, auditing reports, and searching a domain&#8217;s data by user account, OU, date, or keyword) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/vault\/answer\/2990828?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">How retention works<\/a>, <a href=\"https:\/\/support.google.com\/vault\/answer\/3374023?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Manage retention rules and holds<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf &nbsp;Assisting with or creating:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Legal matters to hold data <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/vault\/answer\/7657464?hl=en#:~:text=As%20part%20of%20your%20Google,and%20optionally%20include%20shared%20drives.\" target=\"_blank\" rel=\"noreferrer noopener\">Place Drive, Meet, and Sites data on hold<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Export matter content (data) for analysis <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/vault\/answer\/6161352?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Vault search and export<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Delegation protocols for Vault access <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/vault\/answer\/2799699?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Set up Vault privileges<\/a>)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Google Workspace content by using Vault (searching)<\/p>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; &nbsp; \u25cb &nbsp;Legal holds for Google Workspace content by using Vault<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u00a0 \u00a0 \u25cb \u00a0Vault audit reports (running) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/vault\/answer\/4239060?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Vault log events<\/a>)<\/p>\n\n\n\n<p>5.2 Creating and interpreting&nbsp;reports for the business. Considerations include:<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Generating and interpreting user adoption reports (for example, Work Insights) <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/workinsights\/answer\/9268025?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Understand users&#8217; Google Workspace adoption<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating issues by using the Alert Center <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9105393?hl=en#:~:text=Take%20action%20on%20alerts&amp;text=Click%20one%20of%20the%20magnifying,instructions%2C%20see%20Start%20an%20investigation.\" target=\"_blank\" rel=\"noreferrer noopener\">About the alert center<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating and monitoring a service outage for a specific Google Workspace application <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/139569?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Check the status of a Google Workspace service<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Investigating issues by using data objects and metrics available within activity reports <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/6000239?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Monitor usage &amp; security with reports<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Configuring group alerts triggered by a specific event <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9288157?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Configure alert center email notifications<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Creating and reviewing audit logs <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/developers.google.com\/workspace\/add-ons\/reference\/audit-logging\" target=\"_blank\" rel=\"noreferrer noopener\">Audit Logging<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf \u00a0Using BigQuery to combine multiple Google Workspace logs and usage reports to provide actionable insights <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9079364?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">About reporting logs and BigQuery<\/a>)<\/p>\n\n\n\n<p>5.3 Supporting data import and export. Considerations include:<\/p>\n\n\n\n<p>&nbsp; &nbsp; \u25cf&nbsp; Assisting with off-boarding employees and transferring data (for example, Drive, Calendar, and Google Data Studio)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Migrating Gmail data between Google Workspace accounts <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/9476255?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Migrate email with the data migration service<\/a>)<\/p>\n\n\n\n<p>\u00a0 \u00a0 \u25cf\u00a0 Exporting data from Google Workspace offline or to other platforms <strong>(Google Documentation:<\/strong> <a href=\"https:\/\/support.google.com\/a\/answer\/100458?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Export all your organization&#8217;s data<\/a>)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Preparation Guide: Google Professional Workspace Administrator<\/strong><\/h3>\n\n\n\n<p>It takes a lot of effort, focus, and knowledge of the many domains to pass the Google Professional Workspace Administrator Exam. With the help of this study guide, you will have access to all the necessary material and test details. This is a well-structured study manual to help you get ready for the test.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"1000\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Preparatory-Guide-for-Google-Professional-Workspace-Administrator-scaled.jpg\" alt=\"Preparation Guide: Google Professional Workspace Administrator\" class=\"wp-image-58011\" srcset=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Preparatory-Guide-for-Google-Professional-Workspace-Administrator-scaled.jpg 400w, https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Preparatory-Guide-for-Google-Professional-Workspace-Administrator-160x400.jpg 160w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Review the Exam Objectives<\/strong><\/h4>\n\n\n\n<p>The most important and initial step is to visit the official Google Adwords Advertising Fundamentals website before you start your preparation. The candidates should receive the necessary details and important exam instructions from this. Candidates can use this website to get all the accurate, up-to-date information they need about the exam.<\/p>\n\n\n\n<p>The following crucial action is to thoroughly evaluate the course goals. The applicants should thoroughly research and learn each domain. This will help you comprehend the subject matter of each chapter and make appropriate plans. Candidates must work shrewdly in order to pass this exam, which necessitates a complete comprehension of the course content.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Join Study Groups<\/strong><\/h4>\n\n\n\n<p>This phase is sometimes skipped or undervalued by candidates, yet it is typically one of the expert advice you will get from any previous successful candidate. A candidate must sign up for a specific group or online discussion forum that focuses on google AdWords. This is accessible online; all that is needed is exploration and participation in the most appropriate forum. It offers many advantages. To increase your knowledge and maintain attention, you can participate in group discussions, brainstorming sessions, and other interactive activities. This can help you boost your confidence and become used to the exam standards.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Practice Test Papers<\/strong><\/h4>\n\n\n\n<p>Here is the essential tool for a candidate&#8217;s preparation process. This will give you more self-assurance and make it easier for you to become accustomed to the exam&#8217;s real questions. Furthermore, it will aid in your self-evaluation and produce superior outcomes. The applicants can concentrate on their areas of weakness while also being aware of their areas of strength. There is no such thing as taking an adequate number of practise exams. You get better the more you practise. Take a free practice exam right away to see for yourself, and don&#8217;t pass up this fantastic chance to develop yourself.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.testpreptraining.ai\/google-professional-workspace-administrator-free-practice-test\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"117\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-2-750x117.png\" alt=\"Google Professional Workspace Administrator free practice test\" class=\"wp-image-58002\" style=\"width:960px;height:150px\" srcset=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-2-750x117.png 750w, https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/09\/Google-Professional-Workspace-Administrator-2.png 960w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Google Professional Workspace Administrator exam has been created for professionals who are in charge of translating corporate goals into actionable configurations, rules, and security procedures pertaining to users, content, and integrations. For workers to collaborate, communicate, and access data in a safe and efficient way, Google Workspace Administrators must also have a full understanding&#8230;<\/p>\n","protected":false},"author":1,"featured_media":57990,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[839],"tags":[9111,9112,9113],"class_list":["post-57985","page","type-page","status-publish","has-post-thumbnail","hentry","category-google-2","tag-google-professional-workspace-administrator-exam-guide","tag-google-professional-workspace-administrator-exam-tutorial","tag-google-professional-workspace-administrator-online-guide"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google Professional Workspace Administrator - Testprep Training Tutorials<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.testpreptraining.ai\/tutorial\/google-professional-workspace-administrator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google Professional Workspace Administrator - Testprep Training Tutorials\" \/>\n<meta property=\"og:description\" content=\"The Google Professional Workspace Administrator exam has been created for professionals who are in charge of translating corporate goals into actionable configurations, rules, and security procedures pertaining to users, content, and integrations. 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