{"id":59012,"date":"2022-12-05T10:44:23","date_gmt":"2022-12-05T10:44:23","guid":{"rendered":"https:\/\/www.testpreptraining.com\/tutorial\/?page_id=59012"},"modified":"2022-12-05T10:44:26","modified_gmt":"2022-12-05T10:44:26","slug":"asq-cmq-oe-certified-manager-of-quality-organizational-excellence-sample-questions","status":"publish","type":"page","link":"https:\/\/www.testpreptraining.ai\/tutorial\/asq-cmq-oe-certified-manager-of-quality-organizational-excellence-sample-questions\/","title":{"rendered":"ASQ (CMQ-OE): Certified Manager of Quality\/Organizational Excellence Sample Questions"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2022\/12\/ASQ-CMQ-OE-Sample-Questions.jpg\" alt=\"ASQ (CMQ-OE) Sample Questions\" class=\"wp-image-59014\"\/><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 1 &#8211; An effective project plan should include which of the following components?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. Cost-benefit analysis<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. Timetable for completion<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Description of required resources<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. Statement of project deliverables<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. I and II only<\/li><li>B. II and III only<\/li><li>C. I, III, and IV only<\/li><li>D. I, II, III, and IV<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 2 &#8211; A formal project report does not have which of the following advantages?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Generally addressing a specific issue.<\/li><li>B. Suitable for long-term retention.<\/li><li>C. Usually inclusive of additional background information.<\/li><li>D. Useful to individuals not closely involved with the project.<\/li><\/ul>\n\n\n\n<p>Correct Answer: A<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 3 &#8211; Which of the following is the most critical use for project portfolio analysis is:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Comparing the net value of a new project relative to continuing previously approved projects<\/li><li>B. Determining the best time for starting a new project<\/li><li>C. Assessing the feasibility of starting a new project relative to the resources being allocated for existing projects as well as assessing the strategic fit of the new project<\/li><li>D. Making room for a new project by canceling or postponing an existing project that will not produce as high an ROI as the new project<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 4 &#8211; To demonstrate project progress to management, which project management tool will likely be used under a four-week project with 22 tasks, a $22,000 budget, and two analysts on a part-time basis?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Work breakdown structure<\/li><li>B. Network Diagram<\/li><li>C. Budget variance report<\/li><li>D. Gantt\/milestone chart<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 5 &#8211; If a quality function had a mission statement, it would focus on:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Reducing defects.<\/li><li>B. Assessing the production workers\u2019 performance<\/li><li>C. Companywide and departmental activities collectively resulting in product and\/or service quality.<\/li><li>D. Leading small teams for breaking down barriers and reaching higher organizational goals.<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<p>Reference: <a href=\"https:\/\/asq.org\/quality-resources\/articles\/quality-control-vs-quality-assurance-vs-reliability?id=c7444e69a8894daf94e55ab3d8b24d67\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/asq.org\/quality-resources\/articles\/quality-control-vs-quality-assurance-vs-reliability?id=c7444e69a8894daf94e55ab3d8b24d67<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 6 &#8211; Which of the following quality tools is most likely to result in the identification of a specific problem with the effectiveness of a quality system?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Process map<\/li><li>B. Balanced scorecard<\/li><li>C. Quality management system audit<\/li><li>D. Employee performance appraisal<\/li><\/ul>\n\n\n\n<p>Correct Answer: A<\/p>\n\n\n\n<p>Reference: <a href=\"https:\/\/asq.org\/quality-resources\/articles\/quality-tools-and-financial-measures?id=8bac8a65107247b2998a0396de1ae5f8\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/asq.org\/quality-resources\/articles\/quality-tools-and-financial-measures?id=8bac8a65107247b2998a0396de1ae5f8<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 7 &#8211; What types of performance are addressed by the Baldrige Award performance excellence criteria?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. Procedural compliance&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. Supplier related&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Customer related&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. Financial and marketplace<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. I and IV only<\/li><li>B. III and IV only<\/li><li>C. II, III, and IV only<\/li><li>D. III only<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<p>Reference: <a href=\"https:\/\/asq.org\/quality-progress\/articles\/integrating-iso-90012000-and-the-baldrige-criteria?id=bda08582f89544cdb2bb8ac8065ec5e5\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/asq.org\/quality-progress\/articles\/integrating-iso-90012000-and-the-baldrige-criteria?id=bda08582f89544cdb2bb8ac8065ec5e5<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 8 &#8211; Which of the following is the purpose of the ISO 9001 standard?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. Providing the required confidence in quality management systems by offering a common assessment basis.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. Providing the required confidence to both, the customers and other stakeholders that the required quality is being, or will be, met.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Systematically pursuing higher levels of the overall company and human performance, inclusive of quality, productivity, and time performance.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. Building loyalties and teamwork and simultaneously encouraging and supporting initiative and risk-taking.<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. I and II only<\/li><li>B. I, II, and IV only<\/li><li>C. III and IV only<\/li><li>D. I, II, III, and IV<\/li><\/ul>\n\n\n\n<p>Correct Answer: A<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 9 &#8211; Which of the following is true?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. A benchmarking process should be continuous, contributing to continual improvement<\/li><li>B. Only large problems resulting in variation in a manufactured product can be solved with the Six Sigma methodology<\/li><li>C. A kaizen event is held in celebration of a significant process improvement<\/li><li>D. The concepts of TQM are pass\u00e9<\/li><\/ul>\n\n\n\n<p>Correct Answer: A<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 10 &#8211; Which of the following concepts could best exemplify a universal business rationale for enhancing quality?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Crosby\u2019s \u201cDo it right the first time\u201d<\/li><li>B. Ishikawa\u2019s \u201cTotal quality control\u201d<\/li><li>C. Deming\u2019s \u201cChain reaction\u201d<\/li><li>D. Juran\u2019s \u201cTrilogy\u201d<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 11 &#8211; Which one of the given statements is not true?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Cost and quality are not conflicting but complementary objectives instead<\/li><li>B. It is primarily the investment in obtaining and maintaining the good quality that is the cost of quality.<\/li><li>C. People are being paid to produce substandard products when the outputs are less than flawless.<\/li><li>D. Only 100 percent inspection can ensure that satisfactory quality is produced.<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 12 &#8211; What does the concept of self-control by a production worker include?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. Knowledge of the organizational goals, the job objective, and the standard for performance.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. Knowledge of what the actual performance is.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Notification of the supervision whenever a nonconformance occurs.<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. When the performance does not conform to the goals, objectives, and standards, then having the means for changing them<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. III only<\/li><li>B. I, II, and III only<\/li><li>C. I and II only<\/li><li>D. I, II, and IV only<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 13 &#8211; In an effort to improve a process, a new process improvement team has just flowchart how it currently works. The value to the team is to:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Documenting and retaining the records that demonstrate the work activities performed at a specific moment in time.<\/li><li>B. Gaining consensus on the current flow of information and materials through the organization.<\/li><li>C. Validating the baseline performance data that is been collected before the implementation of a change<\/li><li>D. Assessing the level of compliance against a quality standard.<\/li><\/ul>\n\n\n\n<p>Correct Answer: B<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 14 &#8211; As part of an effort to improve diagnostic efficiency, a medium-sized hospital is developing a standardized method of performing root cause analysis. Which of the given tools should be considered for their toolbox?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. Flowchart<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. Check sheet and Pareto chart<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Fishbone chart<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. Five whys&nbsp;<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V. Histogram and scatter diagram<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>VI. Control charts<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>VII. DMAIC&nbsp;<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. II, III, IV, and VII only<\/li><li>B. VII only<\/li><li>C. IV and VII only<\/li><li>D. I, II, III, IV, V, VI, and VII<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<p>Reference:<a href=\"https:\/\/asq.org\/quality-resources\/articles\/aligning-quality-management-systems-in-healthcare-to-achieve-organizational-and-business-success?id=3930f4cdc2ab446b9205367a06fe9f40\" target=\"_blank\" rel=\"noreferrer noopener\"> https:\/\/asq.org\/quality-resources\/articles\/aligning-quality-management-systems-in-healthcare-to-achieve-organizational-and-business-success?id=3930f4cdc2ab446b9205367a06fe9f40<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 15 &#8211; In comparison to external change agents, internal change agents offer which of the following benefits?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. The internal change agent is already aware of what needs to be done and how to accomplish it, which guarantees a shorter cycle time for quality improvement.<\/li><li>B. Improve the outcomes of the project by setting more goals because the internal change agent has a greater stake in it.<\/li><li>C. Secure the support of a respected leader who understands the company&#8217;s key business drivers and its need for change.<\/li><li>D. Provide non-threatening and objective feedback to top management to better protect the interests of all stakeholders.<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 16 &#8211; Lower management levels are delegated decision-making authority based on the following factors:<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. The situation <\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. The extent of centralization or decentralization<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. Which people in the organization have the best information<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>VII. The complexity of the environment in which the organization functions<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. I and III<\/li><li>B. II and IV<\/li><li>C. I, II, and IV<\/li><li>D. I, II, III, and IV<\/li><\/ul>\n\n\n\n<p>Correct Answer: D<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 17 &#8211; What is the Organizational culture comprised of?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Organization policy<\/li><li>B. Strategic plans<\/li><li>C. Values, norms, and assumptions shared by the organization members<\/li><li>D. Core competency of the organization<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 18 &#8211; From what does a leader derives her or his leadership role?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Her or his experience and training<\/li><li>B. Acceptance of her or his direction by the followers<\/li><li>C. Top management<\/li><li>D. Acceptance by external customers and the public<\/li><\/ul>\n\n\n\n<p>Correct Answer: B<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 19 &#8211; When is Situational leadership applicable?<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I. One approach does not meet every situation<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>II. A new person on the job requires a lot of direction<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>III. A new process has been introduced<\/strong><\/h5>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>IV. The performer has mastered the task assigned<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. II and III only<\/li><li>B. IV only<\/li><li>C. I, II, III, and IV<\/li><li>D. III only<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Question 20 &#8211; Which of the following is not a typical manager&#8217;s role?<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>A. Selecting people to fill job vacancies<\/li><li>B. Mentoring a potential candidate for management<\/li><li>C. Determining the legality of a supplier\u2013partnership agreement<\/li><li>D. Organizing the work to be done<\/li><\/ul>\n\n\n\n<p>Correct Answer: C<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.testpreptraining.ai\/certified-manager-of-quality-organizational-excellence-cmq-oe-asq\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2021\/12\/Certified-Manager-of-QualityOrganizational-Excellence-CMQ-OE-Interview-Questions-1.png\" alt=\"\"\/><\/a><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Question 1 &#8211; An effective project plan should include which of the following components? I. Cost-benefit analysis II. Timetable for completion III. Description of required resources IV. Statement of project deliverables A. I and II only B. II and III only C. I, III, and IV only D. I, II, III, and IV Correct Answer:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":59014,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[1494],"tags":[9466,9465],"class_list":["post-59012","page","type-page","status-publish","has-post-thumbnail","hentry","category-asq","tag-asq-cmq-oe-certified-manager-of-quality-organizational-excellence-free-practice-tests","tag-asq-cmq-oe-certified-manager-of-quality-organizational-excellence-sample-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ASQ (CMQ-OE): Certified Manager of Quality\/Organizational Excellence Sample Questions<\/title>\n<meta name=\"description\" content=\"Prepare for the ASQ (CMQ-OE): Certified Manager of Quality\/Organizational Excellence exam with a list of sample questions &amp; answers Now!\" \/>\n<meta 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