{"id":936,"date":"2019-07-02T10:45:46","date_gmt":"2019-07-02T10:45:46","guid":{"rendered":"https:\/\/www.testpreptraining.com\/tutorial\/?page_id=936"},"modified":"2022-03-04T05:52:26","modified_gmt":"2022-03-04T05:52:26","slug":"identify-resources-for-technology-support","status":"publish","type":"page","link":"https:\/\/www.testpreptraining.ai\/tutorial\/aws-cloud-practitioner\/identify-resources-for-technology-support\/","title":{"rendered":"Identify resources for Technology Support"},"content":{"rendered":"\n<p>In this, we will learn to identify resources for Technology Support.<\/p>\n\n\n\n<p>The resources available to you for technical support depend\non your support plan. They are:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Developer Support<\/li><li>Business Support<\/li><li>Enterprise Support <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">AWS Support Ticket<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Users on AWS Support plans can raise a ticket. <\/li><li>For faster support, &nbsp;create a request via the console.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Account Manager<\/h2>\n\n\n\n<p>Your Technical Account Manager (TAM) is your primary point of contact for assistance, architectural review, and continuing communication as you develop, install, and proactively improve your solutions.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A dedicated voice within AWS to serve as your technical point of contact and advocate<\/li><li>Proactive guidance and best practices to help optimize your AWS environment<\/li><li>Orchestration and access to the breadth and depth of technical expertise across the full range of AWS <\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"319\" height=\"180\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2019\/07\/identify-resources-for-technology-support.jpg\" alt=\"identify resources for technology support\n\" class=\"wp-image-1141\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Trusted Adviser<\/h2>\n\n\n\n<p>AWS Trusted Advisor is <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>an online resource <\/li><li>Helps you provision your resources following\nbest practices <\/li><li>Helps optimize your AWS environment by <ul><li>reducing cost<\/li><\/ul><ul><li>increasing performance <\/li><\/ul><ul><li>increased fault tolerance<\/li><\/ul><ul><li>improving security<\/li><\/ul><\/li><\/ul>\n\n\n\n<p>While the four core checks are available to all AWS\ncustomers, the full power of AWS Trusted Advisor is available with Business and\nEnterprise Support plans.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Guidance on getting the optimal performance and\navailability based on your requirements<\/li><li>Opportunities to reduce your monthly spend and\nretain or increase productivity<\/li><li> Best practices to help increase security  <\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"567\" height=\"302\" src=\"https:\/\/www.testpreptraining.ai\/tutorial\/wp-content\/uploads\/2019\/07\/identify-resources-for-technology-support-01.jpg\" alt=\"Identify resources for Technology Support\" class=\"wp-image-1143\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">AWS Whitepapers<\/h2>\n\n\n\n<p>AWS Whitepapers features <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>a comprehensive list of technical AWS whitepapers, <\/li><li>cover topics such as <ul><li>architecture<\/li><\/ul><ul><li>security<\/li><\/ul><ul><li>economics<\/li><\/ul><\/li><li>They are authored by <ul><li>the AWS Team<\/li><\/ul><ul><li>independent analysts<\/li><li>the AWS Community (Customers or Partners)  <\/li><\/ul><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"> AWS Service Health Dashboard<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>It is a general view of the health of all AWS\nservices <\/li><li>It is at link &#8211; <a href=\"https:\/\/status.aws.amazon.com\/\">https:\/\/status.aws.amazon.com\/<\/a> <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">AWS Personal Health Dashboard<\/h2>\n\n\n\n<p>It is a personal view of the health of the AWS services used by you.<\/p>\n\n\n\n<p>Link for free practice test &#8211; <a href=\"https:\/\/www.testpreptraining.ai\/aws-certified-cloud-practitioner-free-practice-test\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.testpreptraining.ai\/aws-certified-cloud-practitioner-free-practice-test<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this, we will learn to identify resources for Technology Support. The resources available to you for technical support depend on your support plan. They are: Developer Support Business Support Enterprise Support AWS Support Ticket Users on AWS Support plans can raise a ticket. For faster support, &nbsp;create a request via the console. Technical Account&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":906,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-936","page","type-page","status-publish","hentry","category-amazon-aws"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Identify resources for Technology Support - Testprep Training Tutorials<\/title>\n<meta name=\"description\" content=\"Enhance your knowledge level by learning to Identify resources for Technology Support for AWS Certification Exam Preparation Now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.testpreptraining.ai\/tutorial\/aws-cloud-practitioner\/identify-resources-for-technology-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Identify resources for Technology Support - 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