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Exam C1000-038: IBM z14 Technical Sales

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Exam C1000-038 Online Tutorial
The C1000-038 – IBM z14 Technical Sales has Retired on Feb 28, 2021. The replacement exam is IBM z15 Technical Advisor.

Exam C1000-038: IBM z14 Technical Sales is the required exam for IBM Certified Specialist – z14 Technical Sales V2 certification. An IBM Z z14 Technical Sales Specialist understands the customer’s business environment and evaluates its IT infrastructure to ensure that IBM Z solutions are appropriately designed and implemented. The certified individual performs requirements analysis, systems architecture/design, and planning/installation. Additionally, he or she provides ongoing support to ensure that the customer is operational and technical requirements are continually addressed.

Exam Target Audience

The target audience for this certification includes those who are responsible for supporting and selling IBM Z solutions.

Exam details

Exam NameIBM z14 Technical Sales
Exam CodeC1000-038
WorldPartner CodeC0002101
Exam PartnerPearson VUE
Number of Questions45
Exam Duration90 minutes
Passing Score29 correct answers out of 45 questions
Exam LanguageEnglish, Japanese
Exam FormatMCQ’s
Exam FeesUS$200

Exam Retake Policy

If you are not able to make it in the first attempt, there is no waiting requirement before the second attempt. However, you may not take the same exam more than twice within any 30 days of time. The second attempt requires repayment of the fees.

C1000-038 – Frequently Asked Question’s

To get all of your queries regarding the C1000-038 exam resolved, visit: Exam C1000-038: IBM z14 Technical Sales – FAQ’s

C1000-038 Frequently Asked Questions

Course Outline

IBM Z Features and Architecture (36%)
  • Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.
  • Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.
  • Explain IBM Z models.
  • Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).
  • Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).
  • Elaborate on IBM storage compatibility options for IBM Z and LinuxONE.
  • Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).
  • Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).
  • Study IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC etc.).
  • Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.
  • Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).
  • Identify and describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).
  • Describe LinuxONE models (e.g., Emperor II and Rockhopper II).
  • Describe Pervasive Encryption functionality and its benefits.
  • Also, describe potential uses of the 16U space feature for the z14 ZR1 – e.g. integrating storage, switches and other devices.
Evaluate Customer Environment and Plans (13%)
  • Evaluate and document current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).
  • Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc.).
  • Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.
  • Determine which tools are used to compare different platforms: Sizing, TCO analysis, etc., IT Economics [formerly Eagle study], Fit for Purpose).
Apply Information/Installation Planning / Migration Considerations (13%)
  • Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.
  • Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.
  • Create a mutually developed implementation plan with the customer, including post-install.
  • Describe and implement consolidation methodology.
  • Execute the Technical Delivery Assessment (TDA) process.
Business Resiliency (13%)
  • Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).
  • Also, identify the elements of Continuous Availability which enable an IBM Z environment to remain up and running without any outages (planned or unplanned).
  • Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.
  • Explain the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.
  • Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.
  • Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.
IBM Z Solutions: Security, Cloud, Analytics, SSC (25%)
  • Identify the elements in an IBM Z environment that protect networks, data, and applications (e.g., Pervasive Encryption, CF encryption, Disk/Tape Encryption, Data Set/file system Encryption and database encryption and application encryption).
  • Identify common methods to reduce risk exposure, in encryption and cryptography.
  • Discuss solutions to exposures in the customer security environment in data security (encryption, data-at-rest, data-in-motion, permissions/access, multi-factor authentication, z/OS Encryption Readiness Technology, etc.).
  • Discuss solutions to exposures in the customer security environment in data security (encryption, data-at-rest, data-in-motion, permissions/access, multi-factor authentication, z/OS Encryption Readiness Technology, etc.).
  • Position cloud solutions (elements that are unique to IBM Z such as cryptography, RAS, Capacity on Demand, private versus public cloud) on IBM Z that differentiate it from cloud solutions on other platforms).
  • Describe Hybrid Cloud characteristics (e.g., hybrid offerings, Linux, and containers on the cloud).
  • Describe the unique values of data-intensive workloads running on IBM Z including reliability, availability, security, and scalability.
  • Identify services that run in an SSC VM hosted on IBM Z/LinuxONE offered via IBM Cloud (e.g., Blockchain, IBM Cloud Hyper Protect).
  • Describe openness on the IBM Z platform (Mongo DB, Database as a service, etc.).

Preparatory Guide for C1000-038 exam

Before you get started, you must refer to the following preparatory guide that mentions all the relevant and possible learning resources that are ideally required for the exam preparation.

C1000-038 Preparatory Guide

Review Exam Objectives

Visit the IBM Official website, to have a better view of the exam guide. Analyzing the exam guide will let you align yourself more deeply with the chief objectives of the exam. Moreover, this will enable you to gain the required command to earn your desired certification.

  • IBM Z Features and Architecture (36%)
  • Evaluate Customer Environment and Plans (13%)
  • Apply Information/Installation Planning / Migration Considerations (13%)
  • Business Resiliency (13%)
  • IBM Z Solutions: Security, Cloud, Analytics, SSC (25%)

Online Education

Nevertheless, IBM offers education through its online classroom! This is an online learning platform providing training sessions by certified instructors. Further, these are totally the right online classrooms where you arrange classes at your convenience and learn at your pace. Doing this will surely add to your learning directly from the right people and technology.

The recommended courses and links will help you gain the skill and product knowledge represented in the test objectives.

Community Groups

A great community illuminates the path. Discussions make the learning comprehensive. Joining a community while preparing for an exam helps to resolve many mutual issues and supports efficient learning. Thereby, being a part of the same will greatly contribute to your learning and preparation for the exam.

Practice Tests

Self-evaluation provides you with greater insight into your preparation. Before the actual certification test, indeed, it is highly recommended to give practice tests. It will help you determine your skills and preparation, making you familiar with the exam pattern.

Assess your knowledge and evaluate yourself with the latest and updated practice tests that TestPrepTraining offers you for FREE!

C1000-038 Practice Test
Get ready and boost your chances to qualify C1000-038 – IBM z14 Technical Sales exam with the updated guide and latest practice tests.
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