Salesforce Certified Slack Consultant Exam FAQs
How many questions will be there in the Salesforce Certified Slack Consultant Exam?
The exam consists of 60 multiple-choice questions, with a time limit of 90 minutes to complete.
What is the passing score for the Salesforce Certified Slack Consultant Exam?
The passing score for the Exam is 67% and above.
What is the knowledge requirement for the exam?
Candidates should possess knowledge and practical experience in the following domains:
- Software implementation and deployment
- Project and change management
- Business discovery and requirement gathering
- Slack-specific migration and governance planning
- Post-launch support, including end-user enablement and learning strategies
What are the common job roles for this exam?
Professionals who earn this certification typically serve in roles such as:
- Slack Implementation Consultant
- Services Consultant
- Engagement Manager
- Enablement or Learning Consultant
- Project Manager
- Business or Management Consultant
- Experience Architect or Experience Consultant
- Change Management Consultant
- System Implementation (SI) Partner
- Services Specialist
What is the target audience for the Salesforce Certified Slack Consultant Exam?
This certification is intended for individuals who can demonstrate the knowledge and hands-on expertise required to implement Slack and lead service engagements in a client-facing environment. Qualified candidates are expected to confidently recommend Slack solutions, configure settings, and define policies aligned with customer business objectives—ultimately driving long-term value and success.
A minimum of one year of experience managing client software implementation projects is recommended.
What is the Salesforce Certified Slack Consultant Exam?
The Salesforce Certified Slack Consultant credential is tailored for professionals with proven experience in leading Slack implementation projects and providing expert consulting on solution design, change management, and user adoption strategies. These consultants play a critical role in helping organizations unlock the full potential of Slack by delivering solutions that enhance collaboration, productivity, employee engagement, and overall organizational agility.
What are the major Salesforce Certified Slack Consultant Exam topics?
The major topics include:
- Delivery and Migration 17%
- Discovery 10%
- Grid Design 15%
- Policies and Settings 22%
- Channel Strategy 10%
- Governance Structure (Owner and Admin Roles) 8%
- Learning and Enablement 18%
What happens if I fail a Salesforce certification 3 times?
Salesforce updates all certification exams 3x per year in accordance with Salesforce release cycles (Winter, Spring, Summer). If you fail your third attempt within a release cycle, you must wait until the next release cycle begins before registering for the exam again.
Do Salesforce certifications expire?
If you fail to maintain your Salesforce Certifications after a certain amount of time has elapsed, they will expire and you will have to take the whole certification exam again.
What is the Salesforce Exam Candidate Code of Conduct?
At Salesforce, maintaining the integrity and security of certification credentials is a shared responsibility. As a participant in the Salesforce Credentialing Program, you are required to agree to and comply with the terms outlined in the Salesforce Credential and Certification Program Agreement.
As a participant, you are expected to:
- Prepare for certification exams using Salesforce-approved study resources, including Trailhead exam guides, trailmixes, trails, and Trailhead Academy courses.
- Engage with the Trailblazer Community by joining Community Groups, connecting with study partners, and seeking mentorship opportunities.
- Familiarize yourself with and adhere to the policies governing both online proctored and in-person exam environments.
- Report suspicious or unethical activity that may compromise credential security by submitting a case to the Salesforce Credential Security team.
