Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900)

Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) 

This certification is designed for professionals who work with Microsoft 365 and want to strengthen their understanding of its services, security capabilities, and AI-driven tools. You’re expected to know the core Microsoft 365 ecosystem, including identity and access management, data protection, governance, and how Copilot and agents fit into everyday workflows. As a professional, you should also be comfortable navigating the various admin centers that support Microsoft 365 workloads. That includes services like Exchange Online, SharePoint, Teams, Microsoft Entra, and Microsoft Purview. Hands-on experience with modern IT management practices and AI-powered productivity tools will help you get the most out of the exam.

Skills Required

• Strong understanding of Microsoft 365 core services and architecture
• Knowledge of identity, access management, and data governance
• Familiarity with Exchange Online, SharePoint, Teams, Entra, and Purview admin portals
• Experience using Copilot, Microsoft 365 AI tools, and automation features
• Ability to manage users, groups, teams, sites, and content structures
• Clear understanding of security controls such as authentication, MFA, SSO, and conditional access
• Practical experience with modern device and application management practices

Who should take This Exam?

This certification fits anyone who manages or supports Microsoft 365 environments and wants to advance into roles focused on cloud administration, security, or AI-enabled productivity. It’s ideal for:

• IT administrators and support engineers
• Cloud security and identity professionals
• Modern workplace specialists
• System administrators moving toward cloud-first environments
• Professionals responsible for governance, compliance, or data protection
• Anyone looking to expand their skills in AI-assisted productivity tools

Course Outline

The Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) Exam covers topics - 

• Domain 1 - Understand to Identify the core features and objects of Microsoft 365 services (30–35%)
• Domain 2 - Understand data protection and governance tasks for Microsoft 365 and Copilot (35–40%)
• Domain 3 - Understand how to perform basic administrative tasks for Copilot and agents (25–30%)