Banking and Financial Services Practice Exam
Banking and Financial Services Practice Exam
About Banking and Financial Services Exam
The Banking and Financial Services Exam evaluates your understanding of the modern banking system, financial products, regulatory frameworks, risk management, and customer service strategies. This exam is ideal for individuals seeking careers in retail banking, corporate finance, or financial advisory services.
Who should take the Exam?
This exam is ideal for:
- Banking professionals and financial service executives
- Students pursuing finance, economics, or commerce degrees
- Professionals transitioning into the banking sector
- Finance and accounting staff aiming to expand their domain knowledge
- Customer service representatives in financial institutions
Skills Required
- Basic understanding of financial instruments and banking products
- Knowledge of banking regulations and compliance
- Customer relationship and communication skills
- Numerical and analytical skills
- Familiarity with digital banking systems and technology trends
Knowledge Gained
- Retail and corporate banking operations
- Credit, savings, investment, and loan products
- Regulatory bodies like RBI, SEBI, and global banking standards
- Risk management practices in financial services
- Digital banking tools, cybersecurity, and fintech trends
- Financial literacy and advisory services
Course Outline
The Banking and Financial Services Exam covers the following topics -
Domain 1 – Introduction to Banking Systems
- Structure and types of banks (central, retail, commercial, investment)
- Functions and roles in the financial system
- Key players in global and national banking sectors
Domain 2 – Banking Products and Services
- Deposits, loans, credit cards, and investment products
- Trade finance, treasury, and wealth management services
- Digital and mobile banking innovations
Domain 3 – Financial Markets and Instruments
- Capital markets, money markets, and derivatives
- Stocks, bonds, mutual funds, and insurance products
- Role of financial intermediaries and institutions
Domain 4 – Risk Management and Compliance
- Types of financial risks (credit, market, operational)
- AML, KYC, and compliance regulations
- Basel norms, auditing, and internal control frameworks
Domain 5 – Customer Service and Relationship Management
- Retail banking service excellence
- Client onboarding and account management
- Handling complaints and conflict resolution
Domain 6 – Emerging Trends in Banking
- Fintech innovations and blockchain in finance
- Cybersecurity in banking operations
- ESG (Environmental, Social, Governance) trends in banking
