CompTIA A+ 220-1101 (Core 1) Practice Exam

CompTIA A+ 220-1101 (Core 1) Practice Exam

About CompTIA A+ 220-1101 (Core 1) Practice Exam

In order to obtain the CompTIA A+ Core Series you are required to pass two exams - CompTIA A+ Core 1 (220-1101) and CompTIA A+ Core 2 (220-1102) that focus on new content with emphasis on technologies and skills for IT pros to sustain a hybrid workforce. Some of the core skills to build include -  

• Improved reliance on SaaS applications to manage remote work
• Ability to troubleshoot and remotely identify and correct any software, hardware, or connectivity issues
• Learn changing technologies from cloud virtualization and IoT device security to data management and scripting
• Learn to manage multiple operating systems, and their use cases, and ensure that they run properly

CompTIA A+ 220-1101 Course Outline

The CompTIA A+ 220-1101 exam covers the latest and updated topics - 

Domain 1 - Overview of Mobile Devices

1.1 Explain Installation and Configuration of Laptop Hardware

Replace hardware components:

• Battery
• Keyboard/keys
• Random Access Memory (RAM)
• Migrate and replace Hard Disk Drives (HDDs) and Solid State Drives (SSDs)
• Wireless cards

Implement physical security and privacy features:

• Biometrics
• Near-field communication (NFC) capabilities

1.2 Explain Comparison of Mobile Device Display Components

Types of displays:

• Liquid Crystal Display (LCD)
• In-Plane Switching (IPS)
• Twisted Nematic (TN)
• Vertical Alignment (VA)
• Organic Light-Emitting Diode (OLED)

Key mobile display components:

• WiFi antenna placement
• Camera/webcam
• Microphone
• Touch screen/digitizer
• Inverter

1.3 Explain Configuration of Mobile Device Accessories and Ports

Connection methods:

• USB/USB-C/microUSB/miniUSB
• Lightning
• Serial interfaces
• Near-field communication (NFC)
• Bluetooth
• Hotspot capabilities

Accessory setup:

• Touch pens
• Headsets
• Speakers
• Webcams
• Docking stations
• Port replicators
• Trackpads/drawing pads

1.4 Explain Mobile Device Network Connectivity and Application Support

• Manage wireless/cellular data networks:
  
• Enable/disable 2G/3G/4G/5G
• Hotspot setup
• Compare GSM and CDMA networks
• Update Preferred Roaming Lists (PRL)

Configure Bluetooth settings:

• Enable Bluetooth and pairing
• Discover devices and enter PIN codes
• Test connectivity

Utilize location services:

• Global Positioning System (GPS)
• Cellular location tracking

Implement Mobile Device Management (MDM) and Mobile Application Management (MAM):

• Set up corporate email
• Enable two-factor authentication
• Manage corporate applications

Synchronize mobile devices with cloud services:

• Microsoft 365
• Google Workspace
• iCloud
• Synchronize data types: email, photos, calendar, contacts, and understand data caps

Domain 2 - Understanding Networking

2.1 Explain TCP and UDP Ports and Protocols

Differentiate between Transmission Control Protocol (TCP) and User Datagram Protocol (UDP):

• Port numbers and corresponding protocols:
• 20/21: File Transfer Protocol (FTP)
• 22: Secure Shell (SSH)
• 23: Telnet
• 25: Simple Mail Transfer Protocol (SMTP)
• 53: Domain Name System (DNS)
• 67/68: Dynamic Host Configuration Protocol (DHCP)
• 80: Hypertext Transfer Protocol (HTTP)
• 110: Post Office Protocol 3 (POP3)
• 143: Internet Mail Access Protocol (IMAP)
• 161/162: Simple Network Management Protocol (SNMP)
• 443: Hypertext Transfer Protocol Secure (HTTPS)
• Understand TCP vs. UDP characteristics:
• Connection-oriented vs. connectionless protocols

2.2 Explain Common Networking Hardware

Overview of networking devices:

• Routers
• Managed and unmanaged switches
• Access points
• Firewalls
• Power over Ethernet (PoE) injectors and switches
• Hubs, cable modems, and Digital Subscriber Line (DSL) equipment
• Network Interface Cards (NICs)

2.3 Explain Wireless Networking Protocols

• Explore wireless networking standards and characteristics:
  
• Frequencies: 2.4GHz and 5GHz
• 802.11 standards (a, b, g, n, ac, ax)
• Bluetooth, NFC, and RFID

2.4 Explain Network Services and Host Roles

• Identify common server roles:
  
• DNS, DHCP, File sharing, Print, Mail servers, and more
• Discuss Internet of Things (IoT) devices and legacy systems

2.5 Explain Basic Wired/Wireless Network Setup

• Configure small office/home office (SOHO) networks:
  
• Understanding IP addressing (IPv4 and IPv6)
• Automatic Private IP Addressing (APIPA)
• Static vs. dynamic addressing

2.6 Explain Network Configuration Concepts

• Compare DNS records, DHCP settings, Virtual LANs (VLANs), and VPNs
  

2.7 Explain Internet Connection Types and Network Features

• Differentiate between Internet connection types:
  
• Satellite, Fiber, Cable, DSL, Cellular
• Explore various network types:
• LAN, WAN, PAN, MAN, SAN, WLAN

2.8 Explain Networking Tools Utilization

Practical application of networking tools:

Crimpers, cable testers, WiFi analyzers, and more

Domain 3 - Understanding Hardware

3.1 Explain Cable Types and Connectors

• Understand the features and purposes of different cable types:
  
• Copper cables (Cat 5, Cat 6, Coaxial)
• Optical fiber cables
• Peripheral cables (USB, Thunderbolt)
• Video cables (HDMI, DisplayPort)
• Hard drive cables (SATA, SCSI)

3.2 Explain RAM Installation

• Select and install appropriate RAM types:
  
• DDR3, DDR4, DDR5, ECC RAM, and channel configurations

3.3 Explain Storage Device Selection and Installation

• Choose and install various storage devices:
  
• Hard drives (speed ratings and form factors)
• SSDs and their communication interfaces
• Drive configurations (RAID levels)

3.4 Explain Motherboard and CPU Installation

• Install motherboards and CPUs considering:
  
• Form factors (ATX, ITX)
• Compatibility with CPU sockets (AMD, Intel)
• BIOS/UEFI settings and security features

3.5 Explain Power Supply Installation

Install and configure power supplies:

• Different input/output voltage requirements
• Modular vs. non-modular supplies

3.6 Explain Multifunction Device Configuration

Deploy and set up multifunction printers:

• Connectivity options and proper drivers
• Configuration settings including security features

3.7 Explain Printer Consumables Maintenance

Replace consumables in various printer types:

• Laser, inkjet, thermal, impact, and 3D printers

Domain 4 - Understanding the concept of  Security

4.1 Explain Security Threats and Vulnerabilities

Types of security threats:

• Malware, phishing, ransomware, and social engineering attacks
• Risk assessment and management strategies

4.2 Explain Security Technologies and Protocols

• Implementation of firewalls and intrusion detection systems (IDS)
  
• Importance of encryption and secure communication protocols

4.3 Explain Authentication and Access Control

• Methods of user authentication:
  
• Passwords, biometrics, and two-factor authentication
• Understanding user permissions and access levels

4.4 Explain Network Security Best Practices

• Securing wireless networks:
  
• WPA2/WPA3 protocols and guest network management
• Regular software updates and patch management

Domain 5 -  Understanding Troubleshooting

5.1 Explain Troubleshooting Methodology

• Steps to diagnose and resolve technical issues:
• Identifying the problem, establishing a theory, testing solutions

5.2 Explain Hardware Troubleshooting Techniques

• Common hardware issues and solutions:
• Boot failures, overheating, and component failures

5.3 Explain Network Troubleshooting Skills

• Tools and techniques for diagnosing network problems:
• Ping tests, traceroutes, and analyzing network traffic

5.4 Explain Mobile Device Troubleshooting

• Addressing common issues with mobile devices:
• Connectivity problems, software malfunctions, and hardware issues

5.5 Explain Security Troubleshooting

• Responding to security incidents:
• Analyzing breaches, restoring systems, and implementing security measures

5.6 Explain Documentation and Reporting

• Importance of documentation in troubleshooting:
• Keeping records of issues, solutions, and changes made

Exam details

• Total Questions: Maximum of 90 questions per exam
• Type of Questions: Multiple choice questions (single and multiple responses), drag and drops and performance-based
• Exam Duration: 90 Minutes
• Pass Score: 675 (on a scale of 900)
• Exam Language: English at launch. German, Japanese, Portuguese, Thai and Spanish 

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