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Employee and Labour Relations Practice Exam

Employee and Labour Relations Practice Exam


About Employee and Labour Relations Exam

The Employee and Labour Relations Exam assesses your knowledge of the policies, practices, and legal frameworks governing workplace relationships. It is ideal for HR professionals, managers, compliance officers, and legal assistants seeking to understand labor law, collective bargaining, employee rights, and conflict resolution. This exam enhances your ability to manage grievances, build positive workplace relations, and ensure legal compliance in employee engagement. Whether you work in HR or aspire to handle union and non-union workforce environments, this exam equips you with practical tools for maintaining a legally compliant and productive work culture.


Who should take the Exam?

This exam is ideal for:

  • HR professionals and generalists
  • Industrial relations officers and specialists
  • Legal assistants handling employment law
  • Line managers and supervisors
  • Labor union representatives
  • Compliance and grievance officers


Skills Required

  • Basic understanding of HR practices
  • Strong communication and negotiation skills
  • Awareness of labor law and employee rights
  • Problem-solving and conflict management skills


Knowledge Gained

  • Employee rights and legal obligations under labor laws
  • Grievance handling, arbitration, and mediation procedures
  • Collective bargaining concepts and strategies
  • Policies for non-discriminatory and fair employment

Course Outline

The Employee and Labour Relations Exam covers the following topics - 

Domain 1 – Introduction to Labour Relations

  • Basic concepts and importance of labour relations
  • Parties in the employment relationship
  • Types of employment contracts


Domain 2 – Employment Law and Labour Acts

  • Key labor laws (e.g., Industrial Disputes Act, FMLA)
  • Legal compliance in hiring, termination, and working conditions
  • Statutory benefits and compensation laws


Domain 3 – Employee Relations Strategy

  • Building effective employee engagement programs
  • Monitoring workplace behavior and policies
  • Retention, motivation, and morale-building tactics


Domain 4 – Conflict and Dispute Resolution

  • Grievance redressal systems
  • Conflict resolution techniques
  • Role of mediation and arbitration


Domain 5 – Industrial Relations and Trade Unions

  • Structure and role of trade unions
  • Union vs. non-union environments
  • Handling strikes and lockouts


Domain 6 – Collective Bargaining

  • Collective bargaining process and legal framework
  • Negotiation tactics and good-faith bargaining
  • Writing and enforcing agreements


Domain 7 – Workplace Ethics and Compliance

  • Codes of conduct and workplace ethics
  • Non-discrimination and anti-harassment laws
  • Whistleblower policies and fair investigations


Domain 8 – Global Employee Relations

  • Cross-border employment relations
  • Managing cultural and legal differences
  • International labor standards (e.g., ILO guidelines)

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