Grievance Handling
Grievance Handling
Grievance Handling
Grievance handling is the management of handling employee dissatisfaction or complaints, it can favouritism, workplace harassment, or wage deduction. If company establishing a formal grievance handling procedures, they provides a safe environment to employees to raise their concerns.
Table of Contents
- Introduction to Grievance Handling
- Types of Grievances
- Handling Grievances
- The Grievance Procedure
- Employee Counselling Session
- Handling Unexpected Scenarios
- Going Beyond the Company
- Complaint Form
Grievance Handling FAQs
How do you handle grievance handling?
Following are the effective ways to grievance handling
- Create the system
- Acknowledge the grievance
- Investigate
- Hold the formal meeting
- Take your decision and act accordingly
- Appeal process
- Review the situation
- Uproot the main cause of grievance
What skills are required for this exam?
- Active listening
- Attention to detail
- Sensitivity and tact
- Inclusive language
- Calm demeanour
What is grievance handling?
Grievance handling is the management of handling employee dissatisfaction or complaints, it can favouritism, workplace harassment, or wage deduction. If company establishing a formal grievance handling procedures, they provides a safe environment to employees to raise their concerns.