Operations Management Practice Exam
Operations Management Practice Exam
About Operations Management Exam
The Operations Management Practice Exam evaluates your ability to plan, control, and improve the systems that produce goods and services. This exam measures your understanding of process design, capacity planning, inventory control, quality management, and supply chain coordination. Passing demonstrates you can optimise operations to meet customer needs, control costs, and drive continuous improvement.
Who should take the Exam?
- Operations managers and supervisors
- Process and production planners
- Supply chain and logistics coordinators
- Quality and continuous‑improvement specialists
- Project managers overseeing operational initiatives
- Business analysts and performance consultants
Skills Required
- Basic grasp of production and service delivery concepts
- Comfort with process mapping and workflow analysis
- Familiarity with data‑driven decision making
- Understanding of cost‑control and efficiency metrics
Knowledge Gained
- How to design and analyse processes for efficiency
- Techniques for matching capacity to demand
- Methods for optimising inventory and reducing waste
- Principles of quality control and continuous improvement
- Strategies for coordinating suppliers and managing flow
Course Outline
The Operations Management Exam covers the following topics -Domain 1 – Introduction to Operations Management
- Role and scope of operations in organisations
- Interactions with marketing, finance, and HR
- Strategic vs. tactical decision levels
Domain 2 – Process Design and Analysis
- Process mapping and flowcharting
- Workflow balance and bottleneck identification
- Value‑stream mapping and process reengineering
Domain 3 – Capacity Planning and Facility Layout
- Capacity strategies (lead, lag, match)
- Facility location and layout types
- Line balancing and cellular layouts
Domain 4 – Inventory and Supply Chain Management
- Inventory models (EOQ, safety stock)
- Just‑in‑Time (JIT) and vendor‑managed inventory
- Supplier selection and relationship management
Domain 5 – Quality Management
- Total Quality Management (TQM) fundamentals
- Statistical Process Control (SPC) and control charts
- Six Sigma and root‑cause analysis (RCA)
Domain 6 – Forecasting and Demand Planning
- Qualitative vs. quantitative forecasting methods
- Time‑series techniques and moving averages
- Forecast accuracy measures and error analysis
Domain 7 – Production and Project Scheduling
- Master production scheduling and MRP basics
- Gantt charts and critical‑path method (CPM)
- Capacity smoothing and finite‑loading
Domain 8 – Performance Metrics and Emerging Trends
- Key Performance Indicators (KPIs) and dashboards
- Lean operations, Kaizen, and continuous flow
- Industry 4.0, automation, and sustainable operations
