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QA Management Practice Exam

QA Management

Quality Assurance Management Software. Quality assurance (QA) management software helps companies consent to regulations and standards.  A QA system connects all your quality processes. It gives you the tools to limit human blunder and further develop collaboration.


Skills Required

• Skills in analysis.

• The ability to make considered decisions and to communicate them adequately.

• Incredible technical skills.

• Great numerical skills and an understanding of statistics.

• Leadership ability.

• Planning and organization skills.

• Interpersonal skills.

• Critical thinking skills.


Career Opportunity

• QA manager

• Quality Analyst

• Quality Manager


Table Of Content

Introduction

• History of Quality Movement

• Continuous Improvement

• Quality Pioneers

• Quality Management in Software

• Quality Concepts

• Customer Expectations

SQA Personnel Skills

• Essential Soft Skills

• Team Handling

• Leadership

• Communication Skills

• Time Management

• Work ethics

• Conflict Handling

• Negotiation Skills

Value Proposition

• SQA economics

• Cost Matrix, SLA and ROI

Quality Management Tools

• Base Lining

• Benchmarking

• TQM

• PDCA

• Six Sigma

• Cause-and-Effect Diagram

• CPM/PERT Chart

• Control Charts

Quality Models and Standards

• ISO standards

• CMMi

• ISO/IEC 15504

• COBIT

• ITIL

Product Quality

• Product Quality Basics

• Quality Factors

• McCall’s Factor Model

• Software compliance with quality factors

• Product Quality Metrics

SQA Overview

• Software Quality Challenges

• Software Quality Expectations

• SQA Components

• Software Testing

• Software Development Methodology

• SQA Issues

Planning and Framework

• SQA Planning

• SQA Plan

• SQA Management Plans

• Output and Principles

• SQA Planning Standards

• Organizational Maturity

• Develop and implement framework

• Best practices

Integrating SQA

• SQA Process Integration

• Project Initiation and SQA

• Project Planning and SQA

• Analysis and SQA

• Design and SQA

• Coding and SQA

• Testing and SQA

• Implementing and SQA

• Project Closing and SQA

Software Configuration Management (SCM)

• Need and Objective

• SCM Tasks

• SCM Plan and Tools

• Software Configuration Management

• Base lining

• Software Configuration Control

• Software Configuration Auditing

Verification and Validation

• V&V Basics

• Audits, Reviews, and Inspection

• Static Analytic Techniques

• Dynamic Techniques

• Integrating V&V

• Test coverage

Analysis Techniques

• Analysis Basics

• Quality Tools

• Balance Scorecard

• Quality Function Deployment (QFD)

Metrics

• Metrics Concepts

• Metric Requirement

• Metric Types

• Factors Affecting Metrics

• Metric Relevance

Risk Management

• Risk Concepts

• Risk Types

• Risk Management Process

• Risk Based Testing

• FMEA

• SOX

Software Auditing

• Software Auditing Basics

• Software Audit Types

• Internal Controls

Advanced SQA

• SQA Tools

• CASE Tools

• Test Automation

• Testing Estimation

• Mobile Application Testing


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