Salesforce Certified Slack Consultant
Salesforce Certified Slack Consultant
Salesforce Certified Slack Consultant
The Salesforce Certified Slack Consultant exam has been designed for professionals with experience leading Slack implementation projects and advising on solution design, change management, and user adoption. These consultants help organizations maximize Slack’s potential by providing solutions that enhance collaboration, productivity, engagement, and agility.
Who should take this exam?
- Candidates for this certification should possess the skills and expertise required to implement Slack and deliver service engagements in a customer-facing role.
- They must be adept at recommending Slack solutions, policies, and configurations that align with business requirements and drive long-term customer success.
- While not mandatory, it is recommended that candidates have at least one year of experience managing software implementation projects for clients.
Typical Job Roles
Professionals who pursue this certification often work in roles such as:
- Implementation Consultant
- Services Consultant
- Engagement Manager
- Enablement Consultant
- Project Manager
- Business Analyst
- Change Management Consultant
- Learning Consultant
- Experience Architect
Course Outline
The Salesforce Certified Slack Consultant Exam covers the following topics -
- Domain 1 - Overview of Delivery and Migration (17%)
- Domain 2 - Explain Discovery (10%)
- Domain 3 - Understanding Grid Design (15%)
- Domain 4 - Policies and Settings (22%)
- Domain 5 - Channel Strategy (10%)
- Domain 6 - Governance Structure (8%)
- Domain 7 - Learning and Enablement (18%)