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Whatsapp Marketing Practice Exam

Whatsapp Marketing Practice Exam


About Whatsapp Marketing Exam

The WhatsApp Marketing Certification equips professionals with the skills to use WhatsApp as an effective marketing tool. WhatsApp, with over 2 billion active users, is a powerful platform for direct communication with customers. This certification validates your ability to create successful marketing campaigns, engage with audiences, and optimize customer relationships. By earning this certification, you can pursue roles such as digital marketing strategist, social media manager, or customer engagement specialist. This certification will open opportunities to work with brands using WhatsApp for business growth, improving your career prospects in the fast-growing digital marketing industry.


Who should take the Exam?

  • Digital marketers seeking to expand their expertise
  • Social media managers working with messaging platforms
  • Business owners looking to optimize customer communication
  • Marketing professionals focusing on customer engagement
  • E-commerce managers using WhatsApp to interact with customers
  • Individuals interested in working in customer support and marketing automation

Skills Required

  • Ability to create and implement WhatsApp marketing strategies
  • Knowledge of WhatsApp Business API and features
  • Skills in customer engagement and personalized messaging
  • Understanding of WhatsApp marketing campaigns and content creation
  • Ability to track and analyze marketing performance on WhatsApp
  • Expertise in building relationships with customers via WhatsApp
  • Proficiency in automation tools for WhatsApp marketing
  • Knowledge of compliance and privacy issues in WhatsApp marketing

Knowledge Gained

  • How to set up and manage a WhatsApp Business account
  • Techniques for creating personalized messaging campaigns
  • Strategies for increasing customer engagement using WhatsApp
  • Best practices for building a WhatsApp marketing funnel
  • Understanding of WhatsApp Business API for automation
  • How to measure and optimize marketing performance on WhatsApp
  • Insights into WhatsApp marketing compliance and data protection laws

Course Outline

The Whatsapp Marketing Exam covers the following topics -

Domain 1 - Introduction to WhatsApp Marketing

  • What is WhatsApp Marketing?
  • Key features of WhatsApp for business

Domain 2 - Setting Up WhatsApp for Business

  • Setting up a WhatsApp Business Account
  • Customizing WhatsApp Business Profile
  • WhatsApp Business App vs WhatsApp Business API

Domain 3 - WhatsApp Marketing Strategies

  • Creating personalized campaigns
  • Customer engagement and segmentation
  • Building marketing funnels through WhatsApp

Domain 4 - Content Creation for WhatsApp Campaigns

  • Types of content for WhatsApp marketing
  • Visual and text-based content strategies

Domain 5 - Automation in WhatsApp Marketing

  • Using WhatsApp Business API for automation
  • Chatbots and automated responses
  • Scheduling messages and campaigns

Domain 6 - Tracking and Analytics

  • Tracking customer interactions and conversions
  • Measuring the effectiveness of WhatsApp campaigns
  • Using data to optimize campaigns

Domain 7 - WhatsApp Marketing Compliance

  • Privacy and data protection in WhatsApp marketing
  • Legal and ethical considerations in WhatsApp marketing

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