Airline Ticketing
Airline Ticketing
Airline Ticketing
The Airline Ticketing Exam certifies your knowledge in reservation systems, fare calculations, and customer service processes essential for airline and travel operations. Ideal for career starters or professionals upgrading their ticketing skills.
Skills Required
- Basic understanding of air travel and global destinations
- Familiarity with GDS systems like Amadeus, Sabre, or Galileo
- Good customer service and communication skills
- Ability to manage ticketing processes and booking changes
Who should take the Exam?
This exam is ideal for:
- Aspiring airline ticketing and reservation agents
- Professionals working in travel agencies or tour operations
- Customer service executives in the aviation or hospitality industry
- Students of aviation, tourism, or hospitality management
- Freelancers interested in online travel business services
Course Outline
- Introduction to Airline Ticketing
- GDS Systems and Tools
- Fares, Pricing, and Rules
- Customer Handling and Support
- Regulations and Industry Standards
Airline Ticketing FAQs
What career roles can I get after this exam?
You can work as a ticketing agent, reservations executive, travel consultant, or customer service representative for airlines and travel agencies.
Do I need to know a GDS system to take this exam?
It’s helpful, but not mandatory. The exam includes GDS basics, so it’s also suitable for beginners.
What topics are covered in this exam?
It includes airline ticketing fundamentals, GDS tools, fare pricing, customer support, and airline regulations.
Is the exam useful if I want to work abroad?
Yes, the content aligns with international airline and IATA ticketing standards.
Will I learn about refunds and reissues?
Yes, these are part of the customer support and booking management section.
Is this course suitable for fresh graduates?
Absolutely. It is designed to support both entry-level learners and current professionals.
Can I start a freelance travel business after this?
Yes, this certification provides a strong foundation for independent ticketing or travel services.
Does this cover IATA documentation?
Yes, the course touches on IATA standards, documentation, and airport code knowledge.
What tools will I be trained on?
It includes an overview of Amadeus, Galileo, and Sabre, the major GDS platforms in the industry.